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- Tasks: Manage membership records and provide support to members in a dynamic legal environment.
- Company: Join The Union, representing over 120,000 professionals across the UK.
- Benefits: Enjoy flexible working, health support, and tailored training opportunities.
- Why this job: Make a real difference in the lives of members while developing your skills.
- Qualifications: GCSE level education and experience in a similar role preferred.
- Other info: Diverse workplace with a commitment to equal opportunities.
The predicted salary is between 46635 - 46635 £ per year.
The Union have a new opportunity for a Legal Services and Membership Administrator to join the team.
Salary: £46,635 per annum (inclusive of London Allowance)
Hours: 35 per week
Contract: Permanent, Full Time
Location: London NW1
Closing Date: Wednesday 21 January at 10.00 am
About Us: The Union represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to The Union.
Legal Services and Membership Administrator - The Role:
The Union is seeking a Legal Services and Membership Administrator, to join the team at the head office in London NW1, on a permanent, full time basis. In this exciting role, reporting to the Head of Legal and Head of Membership, your main duties will be:
- To maintain national membership records, in accordance with The Union's statutory obligations
- To process applications for membership, telephone and online, in accordance with UCU's Rules and Regulations
- To provide information and advice to members, prospective members, branches and UCU staff on membership and subscription issues
- To calculate subscription refunds or arrears and monitor legal bills and fee notes
- To create spreadsheets/reports/document bundles and handle data for information and reporting purposes
- To monitor the legal team inbox and to respond to or refer, as appropriate, member queries
Legal Services and Membership Administrator - You:
- You must be educated to GCSE level or equivalent experience (inc. maths & English)
- Experience of a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation
- Sound organisational, communication and interpersonal skills
Benefits of working for The Union:
- Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes
- Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment
- Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy
- Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use
- Training and Development: Elevate your skills with tailored training, developmental support, and over 300 eLearning modules available through our online Training Ro
Application Process:
The Union requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but The Union cannot guarantee that this will be agreed. We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. The Union is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form.
Closing date for applications: Wednesday 21 January at 10 am
Interview date: Friday 13 February 2026
To submit your application for this exciting Legal Services and Membership Administrator opportunity, please click 'Apply' now!
Legal Services and Membership Administrator. Job in London Education & Training Jobs employer: Hiring Wizard
Contact Detail:
Hiring Wizard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Services and Membership Administrator. Job in London Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to current or former employees of The Union on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by researching common questions for similar roles. We should also think about how our past experiences align with the responsibilities of the Legal Services and Membership Administrator position.
✨Tip Number 3
Show off our organisational skills! During the interview, we can share examples of how we've managed data or handled member queries effectively. This will demonstrate that we're ready for the tasks at hand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of The Union.
We think you need these skills to ace Legal Services and Membership Administrator. Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Legal Services and Membership Administrator role. Highlight your relevant experience and skills that align with what The Union is looking for, especially in legal services and membership administration.
Showcase Your Communication Skills: Since this role involves providing information and advice to members, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect how you can effectively interact with members and staff.
Be Organised: The job requires sound organisational skills, so make sure your application is well-structured. Use bullet points for clarity and ensure all your documents are neatly formatted. This will show us that you can handle the administrative tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right place and allows us to keep track of all submissions. Plus, it’s super easy to do!
How to prepare for a job interview at Hiring Wizard
✨Know Your Stuff
Make sure you understand the role of a Legal Services and Membership Administrator. Familiarise yourself with The Union's mission, values, and the specific duties listed in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Common Questions
Think about how your previous experience relates to the responsibilities of this role. Be ready to discuss your organisational skills, communication abilities, and any relevant experience in a similar working environment. Practising answers to common interview questions can really boost your confidence.
✨Show Your Passion for Membership Services
Since this role involves providing information and advice to members, demonstrate your enthusiasm for supporting others. Share examples of how you've helped clients or colleagues in the past, and express your commitment to enhancing member experiences at The Union.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewers. This could be about the team dynamics, ongoing projects, or how success is measured in this role. It shows that you're engaged and eager to learn more about the organisation and your potential place within it.
