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For Companies At a Glance
- Tasks: Provide advice and representation to members on employment issues.
- Company: The Union supports over 120,000 professionals in education and training across the UK.
- Benefits: Enjoy 35 days holiday, flexible working, and health support.
- Why this job: Join a supportive team making a real impact in people's lives.
- Qualifications: GCSE level education and 3+ years in casework or trade union experience required.
- Other info: Part-time role based in Southampton with some travel needed.
The predicted salary is between 22855 - 22855 £ per year.
The Union have an exciting opportunity for a Caseworker to join their team!
Salary: £22,855 p.a. (£57,138 p.a. pro rata)
Hours: 14 hours pw
Contract: Permanent, part time
Location: Southampton SO14
Closing Date: 10am on 29 July
About The Union
The Union represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to The Union.
Caseworker – The Role:
We are seeking a part time Caseworker for our Southern team to provide advice and representation to The Union members in personal casework matters. This exciting role is based in our Southampton office, and reports to the Regional Official, Southern Region.
Caseworker – Key Responsibilities:
– Advising members with problems and disputes arising from their employment
– Representing members at internal grievance and disciplinary hearings
– Representing and/or assisting members at external bodies, such as ACAS, employment tribunals and formal and informal mediations
– Maintaining effective relationships with branch officers carrying out member casework and providing them with advice and support and, on occasion, training
– Managing own caseload, effective administration of and progress of casework, under the Regional Official’s supervision
Caseworker – You:
– The ideal candidate must be educated to GCSE level or equivalent (inc. maths & English) and the role would suit those with experience of a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation
– With excellent communication skills, you will need three plus years’ experience of handling personal casework matters and a knowledge of UK employment and equality law
– You will also have advocacy and representation experience and be familiar with the practice and procedure of employment tribunals
You will be expected to work two full days per week, to be agreed on appointment. Some travel throughout the region will be required.
Benefits of working for The Union
We offer a number of financial and welfare benefits to support our employees, highlights include:
– Generous holiday entitlement of 35 days annual leave plus 8 bank holidays, and 8 closure days with a pro-rata entitlement for part time staff, Disability leave arrangements, Special leave arrangements
– Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes
– Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment
– Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy
– Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use
– Training and Development: Elevate your skills with tailored training, developmental support, and over 300 eLearning modules available through our online Training Room
Application Process:
The Union is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Please note that applicants should apply using the application form. Completed application forms must be received by us by 10am on the closing date. Late applications and CVs will not be considered.
To submit your CV for this Caseworker opportunity, click ‘Apply’ now!
Closing date: 29 July at 10 am
Interviews: 14 August
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Caseworker employer: Hiring Wizard
Contact Detail:
Hiring Wizard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Caseworker at The Union. Understanding the specific challenges and scenarios you might face will help you articulate your relevant experience during the interview.
✨Tip Number 2
Network with current or former employees of The Union, especially those in similar roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Brush up on your knowledge of UK employment and equality law, as well as the procedures of employment tribunals. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 4
Prepare examples from your past experience that showcase your advocacy and representation skills. Real-life scenarios where you've successfully managed casework will resonate well with the interviewers and highlight your suitability for the position.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Caseworker at The Union. Familiarise yourself with the key tasks such as advising members and representing them in hearings.
Tailor Your Application: Customise your application form to highlight your relevant experience, especially in handling personal casework matters and knowledge of UK employment law. Use specific examples to demonstrate your skills.
Follow the Application Instructions: Ensure you complete the application form as specified. Remember that late applications and CVs will not be considered, so submit your application before the 10am deadline on 29 July.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your application reflects your ability to convey information clearly and effectively. This can be through your writing style and the clarity of your examples.
How to prepare for a job interview at Hiring Wizard
✨Know Your Casework
Familiarise yourself with the key responsibilities of a Caseworker. Be prepared to discuss your experience in handling personal casework matters and how you can apply your knowledge of UK employment and equality law to support The Union's members.
✨Demonstrate Communication Skills
As excellent communication skills are essential for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or colleagues in previous roles, especially in challenging situations.
✨Show Advocacy Experience
Highlight your advocacy and representation experience during the interview. Be ready to share specific instances where you represented individuals at hearings or tribunals, showcasing your ability to navigate complex situations.
✨Understand The Union's Values
Research The Union and its mission. Understanding their values and the importance of supporting members will help you align your answers with their goals, demonstrating that you're not just looking for a job, but genuinely want to contribute to their cause.
