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For Companies At a Glance
- Tasks: Diagnose hydraulic and electrical faults, getting machines back to work quickly.
- Company: Join a respected family-run manufacturer with over 50 years in the industry.
- Benefits: Competitive salary, company van, laptop, mobile, and training opportunities.
- Why this job: Make a real impact by solving problems and helping customers directly.
- Qualifications: Strong communication skills and technical knowledge of hydraulic systems.
- Other info: Flexible roles available in both field and workshop settings.
The predicted salary is between 31500 - 41500 £ per year.
Do you enjoy diagnosing hydraulic and electrical faults and getting machines back to work quickly? Are you confident speaking with customers and talking them through issues over the phone? If so this could be the role for you.
Sands Agricultural Machinery Ltd is a family run highly respected and innovative manufacturer of crop sprayers. Based in Catfield, Northeast Norfolk, they have been in the forefront of the industry for over 50 years. Due to the successful launch of the new Infinity range and new company factory, this has stimulated a requirement to add new key members to the Sands team.
They offer an excellent remuneration package, company van, laptop & mobile for field staff and a company iPad for workshop staff. The company are looking for an experienced Service tech/engineer to work out of Factory in Norfolk, NR29 5BG. They are looking to recruit both a field role and a workshop role at this time.
Location and roles:
Factory in Norfolk, NR29 5BG; roles include both field-based and workshop-based engineers.
Ideal candidates:
- Excellent communication skills, have a flexible approach and work well as part of a team or alone.
- Sound technical knowledge of hydraulic and electrical systems, including CAN-BUS (Training Available).
- Basic understanding of hydrostatic drive systems and diesel engines.
- Agricultural experience and knowledge of crop sprayers, GPS systems would be highly desirable but not essential as training will be given on the job.
- Ability to take direction but also work independently in a safe and calculated manner.
- Being able to speak with customers over the phone and talking customers through issues over the phone.
- Role requires a self-motivated individual to work under their own initiative when dealing with both routine, emergency breakdowns and available on certain weekends for a call out Rota, which split between 6 people at high season.
- Steel welding and fabrication experience is desirable.
- Good attention to detail and problem-solving skills.
Working hours and salary:
Working hours 45 hours per week plus overtime as applicable. Salary dependent on experience (£31,500 - £41,500). We are looking for both workshop-based employees and those with a little more experience, suitable for potentially being field based engineers.
Reporting and application:
You will report directly to the Company Service Manager. To apply please attach your CV to the link provided.
Service Engineer/Workshop Tech employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer/Workshop Tech
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sands Agricultural Machinery. Understand their products, especially the new Infinity range, and be ready to chat about how your skills can help them keep those machines running smoothly.
✨Tip Number 2
Practice your communication skills! Since you'll be talking to customers over the phone, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable explaining technical issues in simple terms.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to share examples of how you've diagnosed and fixed hydraulic or electrical faults in the past. This will demonstrate your hands-on experience and ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Engineer/Workshop Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hydraulic and electrical systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since you'll be talking to customers, it's important to demonstrate your communication skills in your application. We love candidates who can explain complex issues simply, so give us examples of how you've done this before.
Be Honest About Your Experience: If you have agricultural experience or knowledge of crop sprayers, let us know! But if you don’t, that’s cool too—just be upfront about what you do know and your willingness to learn.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Hiring People
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around hydraulic and electrical systems. Be ready to discuss any relevant experience you have with CAN-BUS, hydrostatic drive systems, or diesel engines. This will show that you’re not just a talker but someone who knows their way around the machinery.
✨Practice Customer Conversations
Since the role involves speaking with customers over the phone, practice explaining technical issues in simple terms. You might want to role-play with a friend or family member to get comfortable with this. The ability to communicate clearly and effectively can really set you apart.
✨Show Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky situations in the past, whether it was diagnosing a fault or dealing with a customer issue. Highlighting your problem-solving skills will demonstrate that you can think on your feet and handle emergencies when they arise.
✨Be Ready for Teamwork and Independence
The job requires both teamwork and the ability to work independently. Think of examples from your previous roles where you’ve successfully collaborated with others, as well as times when you’ve taken the initiative on your own. This balance is key for the role at Sands Agricultural Machinery Ltd.
