At a Glance
- Tasks: Lead a high-quality domiciliary care service and ensure person-centred care delivery.
- Company: Join a dedicated team focused on improving lives through exceptional care.
- Benefits: Annual leave, pension contributions, and ongoing professional development.
- Other info: Full-time role with opportunities for growth and community engagement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 5 in Leadership & Management and experience in domiciliary care.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced Registered Manager to lead a high-quality domiciliary care service, ensuring safe, compliant and person-centred care delivery while driving continuous improvement and service growth. This is a key leadership position with responsibility for operational performance, regulatory compliance, staff development, and overall service quality. The role involves a peripatetic element, requiring travel within the local area for service reviews, staff supervision, audits, and client engagement. A full UK driving licence is essential.
Key Responsibilities
- Leadership & Service Delivery
- Provide strong, visible leadership to ensure a safe, effective and well-led care service
- Oversee day-to-day service delivery, ensuring person-centred care standards are consistently met
- Support, develop and motivate staff through supervision, appraisal, and performance management
- Promote a culture of accountability, openness, learning and continuous improvement
- Governance & Compliance
- Ensure full compliance with CQC regulations, Fundamental Standards, and all relevant legislation
- Maintain effective governance systems that support high-quality, safe and responsive care
- Lead internal and external audits, ensuring actions are completed, monitored and evidenced
- Maintain inspection readiness and accountability for overall service performance
- Quality & Risk Management
- Oversee quality assurance processes including audits, spot checks, observations and service reviews
- Ensure effective risk management, including safeguarding, incidents and notifiable events
- Embed learning from incidents, complaints and audits to improve service delivery
- Operational Management
- Coordinate care delivery to ensure individual needs and outcomes are met
- Maintain accurate, compliant and audit-ready records and documentation
- Oversee complaints handling, ensuring timely resolution and organisational learning
- Participate in the on-call rota to support operational continuity
- Performance & Development
- Monitor service performance against KPIs and drive improvement actions where required
- Contribute to business development, community engagement and service growth
- Work collaboratively with families, professionals and external stakeholders
Benefits
- Annual MOT costs covered by the employer
- Employee Assistance Programme (EAP)
- Pension contributions
- 28 days annual leave including bank holidays
- Ongoing professional development and leadership support
Person Specification
Essential
- NVQ Level 5 in Leadership & Management in Health & Social Care (or equivalent)
- Strong experience in a Registered Manager or senior leadership role in domiciliary care
- In-depth understanding of CQC regulations and compliance frameworks
- Strong leadership, communication and organisational skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Full UK driving licence and access to a vehicle
- Weekend and weekday evening working will be compulsory based on a rota to ensure a fair allocation of work
Desirable
- Experience managing inspections or leading regulatory improvement plans
- Experience in service growth or business development
- Strong background in audits, governance or quality assurance systems
Hours: Full-time, Monday to Friday with participation in on-call rota and occasional evening/weekend working as required.
This role profile is not exhaustive and may be updated to reflect the evolving needs of the service. Recruitment is conducted in line with Equality, Diversity and Inclusion principles.
Registered Manager in Royal Tunbridge Wells employer: Hiring People
As a Registered Manager with us, you will be part of a dynamic and supportive work culture that prioritises high-quality care and continuous improvement. We offer comprehensive benefits including an Employee Assistance Programme, pension contributions, and 28 days of annual leave, alongside ongoing professional development opportunities to help you grow in your leadership role. Our commitment to compliance and quality assurance ensures that you will lead a service that not only meets regulatory standards but also fosters a positive environment for both staff and clients.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Royal Tunbridge Wells
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hiring People.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hiring People.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hiring People, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Registered Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hiring People.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hiring People.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hiring People. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hiring People. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hiring People
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hiring People’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
