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- Tasks: Support exciting client programmes and ensure smooth delivery with a proactive approach.
- Company: Join a dynamic consultancy focused on cultural and organisational development.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a competitive salary.
- Why this job: Make a real impact while developing your skills in a supportive team environment.
- Qualifications: Organisational skills, communication prowess, and a positive mindset are essential.
- Other info: Great opportunities for growth and hands-on experience with diverse UK clients.
The predicted salary is between 27000 - 33000 £ per year.
12‑month fixed-term contract (potential to become permanent), with a 3 month probational period. Leamington Spa | office based or weekly hybrid working – travel to our client’s locations in the UK would be expected. Full-time, or 4 days/week by agreement.
Impact Innovation ltd and The Activation Project C.I.C are specialist consultancies doing innovative and creative work in the areas of cultural change, organisational development, leadership development and customer experience. We work with organisations to enhance their performance by improving customer experience, strengthening leadership capability at every level, developing positive working cultures and creating environments where people and teams can work their full potential.
The two organisations work extremely closely together to bring an insightful, engaging and highly collaborative approach to every programme we deliver. Our clients include a diverse range of UK organisations across sectors including health (NHS and private providers), commercial industries (retail, utilities, hospitality), sport and physical activity (inc. Sport England and National Governing Bodies) and the third sector.
Help make brilliant client work happen - We are now looking for a professional, proactive and highly organised individual to join our team and play a key role in the delivery of exciting and meaningful client programmes across both organisations. Bring your energy, creativity and warmth – We want someone who loves making things happen, takes pride in delivering work to a high standard and wants to be part of a team doing thoughtful, innovative and people-centred work.
Contribute from day one - You will support our senior consultants and Directors with the day-to-day support and delivery of programmes, helping to ensure every project runs smoothly, professionally and with real impact.
Key Responsibilities- Support multiple client programmes simultaneously, coordinating and tracking progress against plans and milestones.
- Prepare and produce high‑quality programme resources, tools and logistics, including scheduling, bookings, technology setup, materials and presentations.
- Provide proactive support to Programme Leads to maintain programme flow, ensure smooth delivery and uphold client confidence.
- Liaise professionally with a wide range of clients and stakeholders, representing the organisation with warmth, clarity and professionalism.
- Attend and support the delivery of meetings, workshops and events (virtual and in‑person).
- Capture outputs from workshops, including notes, key insights and action points, and translate them into clear, usable materials.
- Prepare professional programme communications and creative resources, applying a thoughtful, solutions‑focused approach.
- Contribute positively to team culture, collaboration and problem‑solving.
- Exceptional organisational skills and strong attention to detail.
- Professional, engaging written and verbal communication style.
- Experience working within UK organisations.
- Ability to manage multiple tasks, coordinate workflows and keep projects moving.
- Positive, proactive, solutions‑focused mindset with high personal energy.
- Confident user of Microsoft 365 and digital collaboration tools (e.g., MS Teams).
- Ability to work effectively with a broad range of clients and stakeholders.
- Native-level or exceptionally high standard of English (written and spoken).
- Right to work in the UK (this role is not eligible for Skilled Worker visa sponsorship).
- Experience in programme or project management or event coordination.
- Familiarity with sectors such as the NHS, housing, utilities, or sport and physical activity.
- Interest in people, culture, organisational development and improvement.
- A minimum one year working experience.
- Degree level education and/or relevant work experience.
- UK driving licence.
- The opportunity to develop a long‑term, meaningful role within a small, growing and influential organisation.
- A collaborative, supportive team culture.
- Variety and hands‑on experience working with a range of UK clients.
- Significant opportunities to learn, grow and develop through training and exposure to organisational development, leadership and culture programmes.
- 25 days annual leave + bank holidays + your birthday off.
- Hybrid and flexible working arrangements by agreement.
- Salary: £27,000 – £33,000 (depending on experience).
We would like you to submit a CV with a covering letter. If shortlisted, we would also like you to record a short video.
Programme Support & Delivery Assistant employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Support & Delivery Assistant
✨Tip Number 1
Get to know the company inside out! Research Impact Innovation and The Activation Project, their values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to programme support and delivery. Think about how your skills align with their needs and be ready to share specific examples of your past work.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Programme Support & Delivery Assistant
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your organisational skills and how they align with our mission at Impact Innovation and The Activation Project. Show us your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the key responsibilities and qualities mentioned in the job description. We want to see how your experience fits with supporting client programmes and delivering high-quality resources.
Showcase Your Communication Skills: Since this role involves liaising with clients and stakeholders, make sure your written communication shines through. Use clear, professional language and demonstrate your ability to convey ideas effectively in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hiring People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Support & Delivery Assistant role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how you can contribute to the team and support client programmes effectively.
✨Showcase Your Organisational Skills
Given the emphasis on exceptional organisational skills in the job description, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep track of progress and ensure smooth delivery, as this will demonstrate your fit for the role.
✨Communicate with Clarity and Warmth
Since the role involves liaising with a wide range of clients and stakeholders, practice your communication skills. Think about how you can convey professionalism while also being engaging. You might want to prepare a few anecdotes that highlight your ability to connect with others and represent an organisation positively.
✨Prepare for the Video Component
As part of the application process, you'll need to record a short video. Use this opportunity to showcase your personality and enthusiasm for the role. Keep it concise, focus on your relevant experience, and don’t forget to smile! This is your chance to make a memorable first impression.