Operations Manager - Removals & Logistics

Operations Manager - Removals & Logistics

Full-Time 56059 - 68517 £ / year (est.) No working from home possible
Hiring People

At a Glance

  • Tasks: Lead daily removals operations and support teams to ensure high standards.
  • Company: Join Bristol Van Removals, a top logistics company in the South West.
  • Benefits: Earn £40,000, enjoy a company pension, and participate in exciting events.
  • Other info: Dynamic role with opportunities for long-term progression and real responsibility.
  • Why this job: Take ownership of operations and influence business growth while developing your leadership skills.
  • Qualifications: Experience in operations management with strong leadership and problem-solving skills.

The predicted salary is between 56059 - 68517 £ per year.

Are you an experienced Operations Manager who enjoys being close to the action rather than managing everything from behind a desk? Bristol Van Removals is growing, and we’re looking for a hands‑on operational leader to strengthen our day‑to‑day operation, develop our teams and help build the systems, processes and standards needed for the next stage of our growth. This is an opportunity to take genuine ownership of the operation, influence how the business develops and become a key part of the leadership team.

What’s in It for You?

  • £40,000 salary
  • Opportunity to shape and improve a growing operation
  • Genuine influence over systems, processes and operational standards
  • Long‑term progression as the business continues to grow
  • Opportunity to develop Team Leaders and operational staff
  • High‑trust environment with real responsibility
  • Company pension
  • Company events

The Role

This is a hands‑on operational leadership position combining people management, problem‑solving and continuous improvement. You’ll spend time both in the office and within the operation, supporting teams, solving problems and ensuring the business delivers consistently high standards. Your responsibilities will include:

  • Overseeing daily removals operations
  • Leading and supporting Team Leaders and operational staff
  • Managing fleet readiness, equipment and operational resources
  • Running morning operations and ensuring teams are prepared for the day
  • Resolving customer escalations and operational issues
  • Supporting recruitment, onboarding, coaching and staff development
  • Conducting meetings, performance reviews and disciplinary processes where required
  • Monitoring KPIs, operational performance and trends
  • Improving communication between office and operational teams
  • Developing systems, processes and standards as the business grows
  • Visiting jobs where additional leadership or technical support is required
  • Supporting crews with complex removals challenges where necessary

You may also be required to drive company vehicles or provide additional operational support when circumstances require it.

What We’re Looking For

We welcome applications from experienced Operations Managers, Transport Managers, Depot Managers, Removals Managers and other operational leaders who have managed vehicles, crews and field-based teams. You should have:

  • Significant removals experience, or strong transport, logistics or field-operations experience
  • Experience directly managing drivers, crews or operational teams
  • Proven leadership and people‑management experience
  • Strong problem‑solving and decision‑making skills
  • The ability to remain calm and organised under pressure
  • Strong communication skills
  • A professional and proactive approach
  • A full UK driving licence
  • A willingness to be visible within the operation and lead from the front

Experience in any of the following would be particularly valuable:

  • Removals management
  • CPC qualification or Transport Management knowledge
  • Developing Team Leaders and operational staff
  • Implementing operational systems and process improvements
  • Managing customer escalations and operational emergencies

Coming from Transport or Logistics Rather Than Removals?

That’s absolutely fine. If you’re new to the removals industry, you’ll spend an initial period working alongside our removals teams so you can properly understand the operation, our customers and the challenges our crews face. We believe this gives our managers the practical knowledge and credibility they need to lead effectively.

What Success Looks Like

You’ll help us:

  • Improve operational control and organisation
  • Reduce operational issues and unnecessary firefighting
  • Improve punctuality, standards and accountability
  • Develop stronger Team Leaders
  • Improve communication between office and operational teams
  • Deliver a consistently high level of customer service
  • Build a scalable operational structure that supports future growth

About Bristol Van Removals

Bristol Van Removals is one of the South West’s leading removals, storage and logistics companies. We’re an ambitious, systems‑driven business focused on customer experience, operational excellence, leadership development and long‑term growth. We want people who take ownership, solve problems proactively, communicate clearly and lead by example. If you’re looking for an operational leadership role where you can make a genuine impact rather than simply maintain the status quo, we’d like to hear from you.

Operations Manager - Removals & Logistics employer: Hiring People

Hiring People in Bristol is an excellent employer that prioritises employee growth and development, offering comprehensive training for the Finance Assistant role in a friendly and supportive environment. With benefits such as a pension scheme and free on-site parking, employees can thrive both personally and professionally while contributing to daily financial operations and building valuable relationships. This commitment to nurturing talent makes it an attractive place for those seeking meaningful and rewarding employment.

Hiring People

Contact Details:

Hiring People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Manager - Removals & Logistics

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hiring People and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hiring People!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Hiring People keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Operations Manager - Removals & Logistics

Operational Leadership
People Management
Problem-Solving Skills
Decision-Making Skills
Communication Skills
Team Development
Customer Service

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Hiring People:This is your chance to really connect with the team at Hiring People. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Hiring People

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hiring People.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hiring People that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hiring People. Show them you’re not just focused on the day-to-day but also have a strategic mindset!