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- Tasks: Support property management, financial admin, and act as a Personal Assistant to the Director.
- Company: Join a dynamic property management company with big ambitions in Lenham, Kent.
- Benefits: Enjoy flexible hours, hybrid work options, and generous performance-based bonuses.
- Why this job: Make a real impact in a fast-paced environment while developing your skills and career.
- Qualifications: Experience in property management or administrative support; strong organisational and communication skills required.
- Other info: Casual dress code, free tea and coffee, and opportunities for training and development.
The predicted salary is between 22000 - 26000 £ per year.
Are you a proactive, highly organised professional looking to make a real impact in a growing company? The Company is hiring an Operations and Administrative Coordinator to keep their dynamic property management business running smoothly. Based at their office in Lenham, Kent, this role offers an exciting opportunity to shape the operations of a thriving company with big ambitions.
We manage a growing portfolio of residential properties across the South East, specialising in lettings, maintenance, and first-class service for tenants and contractors. As they look to scale further, they need a detail-oriented, dependable professional to streamline operations, support key administrative functions, and act as a Personal Assistant to the Director across business and personal matters.
You'll play a vital role in everything from property management and financial admin to executive support and household coordination. If you love structure, take initiative, and thrive in a fast-moving environment, this is your perfect next step.
Key Responsibilities:
Property and Tenant Management
- Ensure timely rent collection; send reminders to tenants as needed.
- Manage tenant move-ins and move-outs, including advertising vacant rooms.
- Maintain and update a spreadsheet of tenancy details and Right to Rent documentation.
- Undertake rent reviews and prepare tenancy agreements.
- Act as the first point of contact for tenant queries and maintenance issues.
- Liaise with contractors to complete works before re-letting.
Property Maintenance
- Schedule and manage annual safety inspections.
- Track compliance dates (e.g., certificates) using spreadsheets.
- Coordinate timely repairs and maintenance with contractors.
Financial Administration
- Reconcile lettings accounts and manage invoices using Xero.
- Record supplier invoices and manage rent invoicing.
- Maintain accounts due-date tracker and assist with payroll and pension administration.
Executive Assistant
- Manage the director's inbox and diary.
- Research and procure goods and services.
- Handle post and other correspondence.
Office Administration
- Maintain physical and digital filing systems (Google Drive).
- Support scheduling for business and personal tasks.
- Household Management
- Coordinate home maintenance and liaise with contractors.
- Manage vehicle compliance and assist with general family admin.
What They're Looking For:
- Proven experience in property management or executive/administrative support.
- Strong organisational, communication, and multitasking skills.
- Familiarity with Xero and digital tools (Google Workspace a plus).
- Discretion, reliability, and a proactive, can-do attitude.
What's on Offer:
- Salary : £26,000 – £30,000 (DOE)
- Hours : Full-time, 37.5 hours/week (Mon-Fri, 8:30am-4:30pm)
- Location : Lenham, ME17 (own transport required)
- Holidays : 28 days (incl. bank holidays)
- Hybrid Option : Potential for hybrid work after probation
- Bonuses : Generous performance-based bonuses
- Additional Perks :
- Birthday day off
- Flexible hours (to a degree)
- Occasional remote working (to be agreed on a case-by-case basis)
- Casual dress code
- Pension scheme
- Free on-site parking
- Free tea and coffee
- Staff training and development opportunities
- Career progression potential as the business expands
Ready to Take the Next Step?
If you're ready to join a growing business and play a key role in its success, we want to hear from you. Apply now and bring your skills, energy, and ambition to our company!
Operations and Administrative Coordinator employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Administrative Coordinator
✨Tip Number 1
Familiarise yourself with the property management sector, especially in the South East. Understanding local market trends and tenant needs can give you an edge during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
If you have experience with Xero or similar financial software, be ready to discuss specific instances where you've used it to manage accounts or invoices. This will show your readiness for the financial administration aspects of the role.
✨Tip Number 4
Prepare to discuss your approach to communication and multitasking, especially in relation to supporting a director. Share strategies you've used to manage schedules and correspondence effectively.
We think you need these skills to ace Operations and Administrative Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and administrative support. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and organisational skills. Mention specific examples of how you've successfully managed similar responsibilities in the past.
Highlight Relevant Skills: Emphasise your familiarity with Xero and digital tools like Google Workspace. Detail your strong communication and multitasking abilities, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Hiring People
✨Showcase Your Organisational Skills
As an Operations and Administrative Coordinator, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and proactive approach.
✨Familiarise Yourself with Xero
Since familiarity with Xero is a key requirement, make sure you brush up on your knowledge of this software. If possible, practice using it before the interview so you can confidently discuss your experience and how you would use it in this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in property management and tenant relations. Think of specific scenarios where you successfully resolved issues or improved processes, and be ready to share these during the interview.
✨Demonstrate Your Communication Skills
Strong communication is essential for this role. Be prepared to discuss how you handle tenant queries and liaise with contractors. Use clear and concise language during the interview to showcase your ability to communicate effectively.
