Programme Support & Delivery Assistant in Nottingham

12-month fixed-term contract (potential to become permanent), with a 3 month probational period.

Leamington Spa | office based or weekly hybrid working – travel to our client’s locations in the UK would be expected.

Full-time, or 4 days/week by agreement.

We are specialist consultancies doing innovative and creative work in the areas of cultural change, organisational development, leadership development and customer experience. We work with organisations to enhance their performance by improving customer experience, strengthening leadership capability at every level, developing positive working cultures and creating environments where people and teams can work their full potential.

The two organisations work extremely closely together to bring an insightful, engaging and highly collaborative approach to every programme we deliver. Our clients include a diverse range of UK organisations across sectors including health (NHS and private providers), commercial industries (retail, utilities, hospitality), sport and physical activity (inc. Sport England and National Governing Bodies) and the third sector.

We are now looking for a professional, proactive and highly organised individual to join our team and play a key role in the delivery of exciting and meaningful client programmes across both organisations.

You will support our senior consultants and Directors with the day-to-day support and delivery of programmes, helping to ensure every project runs smoothly, professionally and with real impact.

• Support multiple client programmes simultaneously, coordinating and tracking progress against plans and milestones.
• Prepare and produce high-quality programme resources, tools and logistics, including scheduling, bookings, technology setup, materials and presentations.
• Provide proactive support to Programme Leads to maintain programme flow, ensure smooth delivery and uphold client confidence.
• Liaise professionally with a wide range of clients and stakeholders, representing the organisation with warmth, clarity and professionalism.
• Attend and support the delivery of meetings, workshops and events (virtual and in-person).
• Capture outputs from workshops, including notes, key insights and action points, and translate them into clear, usable materials.
• Prepare professional programme communications and creative resources, applying a thoughtful, solutions-focused approach.
• Contribute positively to team culture, collaboration and problem-solving.

• Exceptional organisational skills and strong attention to detail.
• Professional, engaging written and verbal communication style.
• Experience working within UK organisations.
• Ability to manage multiple tasks, coordinate workflows and keep projects moving.
• Positive, proactive, solutions-focused mindset with high personal energy.
• Confident user of Microsoft 365 and digital collaboration tools (e.g., MS Teams).
• Ability to work effectively with a broad range of clients and stakeholders.
• Native-level or exceptionally high standard of English (written and spoken).
• Right to work in the UK (this role is not eligible for Skilled Worker visa sponsorship).

• Experience in programme or project management or event coordination.
• Familiarity with sectors such as the NHS, housing, utilities, or sport and physical activity.
• Interest in people, culture, organisational development and improvement.

• A minimum one year working experience.
• Degree level education and/or relevant work experience.
• UK driving licence.

• The opportunity to develop a long-term, meaningful role within a small, growing and influential organisation.
• A collaborative, supportive team culture.
• Variety and hands-on experience working with a range of UK clients.
• Significant opportunities to learn, grow and develop through training and exposure to organisational development, leadership and culture programmes.

• 25 days annual leave +