At a Glance
- Tasks: Lead the people agenda, support staff engagement, and manage HR operations.
- Company: Values-led charity focused on mental health and community wellbeing.
- Benefits: 36 days’ holiday, flexible working, training opportunities, and employee assistance programme.
- Other info: Hybrid working options available in a supportive and dynamic environment.
- Why this job: Make a real difference in people's lives while fostering a positive workplace culture.
- Qualifications: Experience in HR, strong relationship-building skills, and knowledge of UK employment law.
The predicted salary is between 40000 - 50000 € per year.
Pension scheme, Employee Assistance Programme (EAP), 36 days’ holiday, with additional leave for length of service, life assurance, eye test vouchers, and training and development opportunities.
Hours: 36 hours per week, with flexible working options available. This will include some evening work to attend committee and Board meetings.
Our client is a values-led charity supporting people experiencing mental health challenges. The organisation delivers a range of community-based services designed to promote wellbeing, independence, recovery and inclusion. Services include crisis support, advocacy, peer support, carers support, social activities, counselling, wellbeing programmes and partnership-led support across the local community.
They are now looking for a People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. This is a standalone role that will set and drive the people agenda, strengthening organisational effectiveness through trusted relationship management, a coaching approach with managers, and high-quality people operations.
You will build strong, trusting relationships across the organisation, support managers through coaching and partnership, champion staff engagement, including forums and surveys, and help identify and deliver learning and development opportunities.
Whilst this role is largely a generalist HR/People role, your main duties will focus on:
- Leading and driving the people agenda as a standalone People Manager, ensuring priorities are identified, planned and delivered to support organisational effectiveness.
- Building strong, trusted relationships with staff, volunteers and managers, providing responsive, person-centred support and advice.
- Providing coaching and partnership to managers, supporting confident people management and effective decision-making.
- Managing day-to-day HR operations, including HR system administration and people data, ensuring high-quality service, accurate records and consistent processes.
- Providing clear, pragmatic guidance on UK employment law and employee relations, including taking the lead on complex cases and liaising with legal professionals and third parties where required.
- Promoting and supporting staff engagement activities, including working with and supporting the staff forum and coordinating staff surveys and follow-up actions.
- Working with managers to identify learning and development needs, source training and funding options, and help embed a learning culture across the organisation.
- Supporting recruitment by guiding hiring managers through fair, values-based processes, ensuring adherence to policies and procedures.
- Overseeing performance management processes that reflect the organisation’s values and culture and support high performance across teams.
- Ensuring policies and procedures are kept up to date and communicated effectively so that managers and staff understand expectations and changes.
Previous employee relations experience would be advantageous. Ability to produce high-quality correspondence and documentation with excellent attention to detail. First-rate IT skills, including Microsoft Office. Working knowledge of HRIS systems is preferable.
Location: Croydon, Surrey, with some hybrid working opportunities in line with the needs of the charity.
Senior Manager of Communications in London employer: Hiring People
As a values-led charity based in Croydon, we pride ourselves on being an excellent employer that prioritises the wellbeing of our staff and volunteers. With generous benefits such as a pension scheme, 36 days’ holiday, and a commitment to professional development, we foster a collaborative and supportive work culture that empowers employees to thrive. Our flexible working options and focus on employee engagement ensure that you can make a meaningful impact while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of Communications in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the charity. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for those interviews! Research the charity’s values and services, and think about how your experience aligns with their mission. Be ready to share examples of how you've fostered positive cultures in previous roles.
✨Tip Number 3
Showcase your coaching skills! During interviews, highlight your ability to support managers and staff through challenges. Use specific examples to demonstrate how you've helped others grow and succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Manager of Communications in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Manager of Communications role. Highlight your experience in HR and people management, and show how your values align with our charity's mission to support mental health.
Showcase Your Skills:Don’t forget to emphasise your first-rate IT skills and any experience with HRIS systems. We want to see how you can manage day-to-day HR operations effectively, so give us examples of your past successes!
Be Person-Centred:Since this role is all about building strong relationships, share specific instances where you've provided person-centred support or coaching to managers. We love seeing how you’ve made a positive impact in previous roles!
Apply Through Our Website:Finally, make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Hiring People
✨Know the Organisation Inside Out
Before your interview, take some time to research the charity's mission, values, and the specific services they provide. Understanding their approach to mental health challenges will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As a Senior Manager of Communications, you'll need to build strong relationships. Prepare examples from your past experiences where you've successfully fostered collaboration and trust among teams. Highlight your coaching approach and how it has positively impacted staff engagement.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding employee relations and HR operations. Think of specific scenarios where you've navigated complex cases or provided guidance on UK employment law, and be ready to discuss the outcomes.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the organisation's culture, ongoing training opportunities, and how they measure success in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
