At a Glance
- Tasks: Lead the people agenda, support staff and volunteers, and manage HR operations.
- Company: Values-led charity focused on mental health and community wellbeing.
- Benefits: 36 days’ holiday, flexible working, training opportunities, and life assurance.
- Other info: Hybrid working options available in a supportive environment.
- Why this job: Make a real difference in people's lives while fostering a positive workplace culture.
- Qualifications: Experience in HR, employee relations, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Pension scheme, Employee Assistance Programme (EAP), 36 days’ holiday, with additional leave for length of service, life assurance, eye test vouchers, and training and development opportunities.
Hours: 36 hours per week, with flexible working options available. This will include some evening work to attend committee and Board meetings.
Our client is a values-led charity supporting people experiencing mental health challenges. The organisation delivers a range of community-based services designed to promote wellbeing, independence, recovery and inclusion. Services include crisis support, advocacy, peer support, carers support, social activities, counselling, wellbeing programmes and partnership-led support across the local community.
They are now looking for a People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. This is a standalone role that will set and drive the people agenda, strengthening organisational effectiveness through trusted relationship management, a coaching approach with managers, and high-quality people operations.
You will build strong, trusting relationships across the organisation, support managers through coaching and partnership, champion staff engagement, including forums and surveys, and help identify and deliver learning and development opportunities.
Whilst this role is largely a generalist HR/People role, your main duties will focus on:
- Leading and driving the people agenda as a standalone People Manager, ensuring priorities are identified, planned and delivered to support organisational effectiveness.
- Building strong, trusted relationships with staff, volunteers and managers, providing responsive, person-centred support and advice.
- Providing coaching and partnership to managers, supporting confident people management and effective decision-making.
- Managing day-to-day HR operations, including HR system administration and people data, ensuring high-quality service, accurate records and consistent processes.
- Providing clear, pragmatic guidance on UK employment law and employee relations, including taking the lead on complex cases and liaising with legal professionals and third parties where required.
- Promoting and supporting staff engagement activities, including working with and supporting the staff forum and coordinating staff surveys and follow-up actions.
- Working with managers to identify learning and development needs, source training and funding options, and help embed a learning culture across the organisation.
- Supporting recruitment by guiding hiring managers through fair, values-based processes, ensuring adherence to policies and procedures.
- Overseeing performance management processes that reflect the organisation’s values and culture and support high performance across teams.
- Ensuring policies and procedures are kept up to date and communicated effectively so that managers and staff understand expectations and changes.
Previous employee relations experience would be advantageous. Ability to produce high-quality correspondence and documentation with excellent attention to detail. First-rate IT skills, including Microsoft Office. Working knowledge of HRIS systems is preferable.
Location: Croydon, Surrey, with some hybrid working opportunities in line with the needs of the charity.
Senior Development Manager in London employer: Hiring People
As a values-led charity based in Croydon, we pride ourselves on being an excellent employer that prioritises the wellbeing of our staff and volunteers. With a generous benefits package including 36 days’ holiday, a pension scheme, and comprehensive training and development opportunities, we foster a collaborative and supportive work culture that encourages personal and professional growth. Join us in making a meaningful impact in the community while enjoying flexible working options and a commitment to employee engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Development Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and culture. Since this role is all about fostering a positive environment, be ready to discuss how your experience aligns with their mission and how you can contribute to their community-based services.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to people management and employee engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Senior Development Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Development Manager role. Highlight your experience in HR and people management, and show how your values align with our charity's mission.
Showcase Your People Skills:We want to see how you build relationships! Use examples from your past roles to demonstrate your ability to foster a positive culture and support staff engagement. This is key for us!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity and attention to detail, so make sure your documents are well-structured and free of jargon.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hiring People
✨Know the Organisation Inside Out
Before your interview, take some time to research the charity's mission, values, and the specific services they offer. Understanding their approach to mental health challenges will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As a Senior Development Manager, you'll need to build strong relationships. Prepare examples from your past experiences where you've successfully fostered collaboration and trust among teams. Highlight your coaching approach and how it has positively impacted staff engagement.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding employee relations and HR operations. Think of specific situations where you've navigated complex cases or improved processes, and be ready to discuss the outcomes and lessons learned.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the organisation's culture, ongoing training opportunities, and how they measure success in the People Manager role. This shows your commitment to contributing positively to their environment.
