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- Tasks: Lead and support the delivery of high-quality, person-centred care.
- Company: Anrapheal Care Agency Limited, dedicated to compassionate care.
- Benefits: Competitive salary of £32,000 plus an end-of-year bonus.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in senior care roles and strong knowledge of CQC regulations.
The predicted salary is between 32000 - 32000 £ per year.
The Deputy Manager will support the Registered Manager in leading the safe, effective, and person-centred delivery of care across Anrapheal Care Agency Limited. The role requires a confident, knowledgeable professional with a strong understanding of CQC regulations, local authority processes, multi-agency working, and family engagement. The Deputy Manager will act as a key point of contact for staff, clients, families, and external professionals, ensuring high standards of care, compliance, and communication at all times.
Key Responsibilities
- Operational Leadership
- Support the Registered Manager in the day-to-day running of the service, ensuring compliance with CQC’s five key questions: Safe, Effective, Caring, Responsive, and Well-Led.
- Oversee care delivery, ensuring care plans, risk assessments, and reviews are accurate, person-centred, and regularly updated.
- Lead and support wellbeing workers, senior carers, and field supervisors to maintain high standards of practice.
- Assist with rota oversight, staff deployment, and ensuring continuity of care.
- Compliance & Quality Assurance
- Ensure all operations meet CQC regulatory requirements, local authority contractual standards, and internal policies.
- Support audits, spot checks, supervisions, and quality monitoring activities.
- Maintain accurate, timely documentation across digital systems (e.g., Nourish).
- Contribute to service improvement plans and preparation for inspections.
- Safeguarding & Risk Management
- Act as a Deputy Safeguarding Lead, responding promptly to concerns and following Lewisham safeguarding procedures.
- Support incident reporting, investigations, and learning reviews.
- Promote a culture of openness, accountability, and professional boundaries.
- Staff Management & Development
- Support recruitment, onboarding, and induction of new staff in line with safer recruitment standards.
- Deliver or coordinate training, competency checks, and ongoing staff development.
- Conduct supervisions, appraisals, and performance management where required.
- Provide day-to-day guidance, problem-solving, and escalation support to staff.
- Multi-Agency & Family Liaison
- Build strong working relationships with local authorities, social workers, GPs, district nurses, hospitals, and other partner agencies.
- Communicate professionally and sensitively with families, ensuring they feel informed, involved, and supported.
- Attend MDT meetings, reviews, and case discussions as required.
- Service Coordination
- Support emergency planning, hospital discharge coordination, and changes in client needs.
- Ensure timely communication of changes to staff, families, and professionals.
- Assist with medication oversight, MAR audits, and safe practice monitoring.
Essential Skills & Experience
- Strong working knowledge of CQC regulations, domiciliary care standards, and local authority commissioning requirements.
- Experience in a senior care role (Senior Carer, Field Supervisor, Care Coordinator, Team Leader, or similar).
- Excellent understanding of safeguarding, risk management, and professional boundaries.
- Confident communicator with families, staff, and external professionals.
- Ability to lead, motivate, and support staff teams.
- Strong organisational and problem-solving skills.
- Competent in digital care systems and accurate record-keeping.
- Ability to work flexibly, including occasional on-call duties.
Desirable
- NVQ Level 3 in Health & Social Care (Level 5 preferred or willingness to work towards it).
- Experience working with Lewisham Council or other London local authorities.
- Experience supporting CQC inspections or quality audits.
- Knowledge of outcome-based commissioning and person-centred planning.
Personal Qualities
- Compassionate, professional, and calm under pressure.
- Strong leadership presence with a supportive, coaching approach.
- High integrity, reliability, and commitment to excellent care.
- Ability to balance empathy with professional judgement.
Same benefits with the carer, £32,000 and end of the year bonus.
Senior Deputy Head in London employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Deputy Head in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know the ins and outs of CQC regulations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of local authority processes and multi-agency working. We want you to be the go-to person for any questions they throw your way, so practice makes perfect!
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've motivated teams or improved care standards in previous roles. We love hearing about your experiences and how you can bring that to our team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who align with our values in delivering top-notch care.
We think you need these skills to ace Senior Deputy Head in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Senior Deputy Head role. Highlight your experience with CQC regulations and how you've led teams in the past. We want to see how you fit into our vision of person-centred care!
Showcase Your Leadership Skills: In your written application, emphasise your leadership style and how you've motivated staff in previous roles. We love candidates who can inspire their teams while maintaining high standards of care.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences. We appreciate clarity and organisation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hiring People
✨Know Your CQC Regulations
Make sure you brush up on the CQC regulations before your interview. Being able to discuss how these regulations impact care delivery will show that you’re not just knowledgeable but also serious about compliance and quality assurance.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Whether it’s through staff development or managing care delivery, having specific instances ready will demonstrate your capability to support and motivate others effectively.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with families and external professionals, being able to communicate effectively will be key. Consider doing mock interviews with a friend to refine your delivery.
✨Emphasise Your Problem-Solving Abilities
Think of scenarios where you’ve had to solve complex issues in care settings. Highlighting your organisational skills and ability to handle challenges will resonate well with the interviewers, showing them you can maintain high standards even under pressure.