Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer enquiries and schedule jobs for engineers in a friendly manner.
- Company: Local refrigeration company in Leeds with a close-knit team.
- Benefits: Supportive work environment and opportunities for personal growth.
- Why this job: Be the vital link between customers and engineers, making a real difference.
- Qualifications: Excellent customer service skills and a proactive attitude.
- Other info: Join a dedicated team in the commercial refrigeration industry.
The predicted salary is between 30000 - 42000 £ per year.
A local refrigeration company in Leeds is looking for a friendly and proactive Service Controller to facilitate communication between customers, engineers, and the office team. This role involves handling service enquiries, scheduling jobs for engineers, and ensuring all necessary documentation is in place.
Ideal candidates will possess excellent customer service skills and a proactive approach. Join a close-knit team dedicated to providing exceptional service within the commercial refrigeration industry.
Service Controller: Scheduling & Customer Care in Leeds employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller: Scheduling & Customer Care in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the refrigeration industry on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers and engineers, try role-playing scenarios with friends or family. This will help you feel more confident when discussing your experience during interviews.
✨Tip Number 3
Show off your proactive side! During interviews, share examples of how you've gone above and beyond in previous roles. This will demonstrate that you're not just a fit for the job, but someone who truly cares about providing exceptional service.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your customer service skills and any relevant experience in your application.
We think you need these skills to ace Service Controller: Scheduling & Customer Care in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and proactive approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Service Controller role. Mention how your skills align with the job description and why you’re excited about joining our close-knit team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hiring People
✨Know the Company Inside Out
Before your interview, do some research on the refrigeration company. Understand their services, values, and what sets them apart in the industry. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Be ready to discuss how you can bring that proactive approach to the team.
✨Practice Scheduling Scenarios
As a Service Controller, you'll be scheduling jobs for engineers. Think about potential scheduling challenges and how you would handle them. Practising these scenarios can help you demonstrate your problem-solving skills during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the tools they use for scheduling, or how they measure success in customer care. It shows you're genuinely interested in the role and the company.
