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- Tasks: Support the Café Manager, oversee operations, and lead a team of volunteers.
- Company: Join the friendly team at Friends Café in Ealing Hospital.
- Benefits: Full training, personal growth opportunities, and a supportive work environment.
- Why this job: Make a difference by creating a welcoming space for staff, patients, and visitors.
- Qualifications: Experience in customer service and a passion for teamwork.
- Other info: Contribute ideas for menu improvements and help the café thrive.
The predicted salary is between 24000 - 36000 £ per year.
Join a friendly team at Friends Café, Ealing Hospital, as Deputy Café Manager, a hands-on role where you\’ll keep the café running smoothly, support volunteers, and help create a warm welcome for everyone.
The Deputy Café Manager will support the Café Manager in the day to day running of the Friends Café at Ealing Hospital. This role ensures the café operates smoothly and safely to a high standard, providing welcoming space for staff, patients, visitors and volunteers. The deputy manager will take responsibility for the cafe\’ in the managers absence and provide leadership, support and encouragement to a dedicated team of volunteers.
Principal responsibilities
- Support and deputise for the Café Manager, taking responsibility for all aspects of café operations in their absence
- Prepare and serve hot and cold food in line with food hygiene and safety standards
- Maintain high standards of cleanliness, hygiene and food safety across all areas of the café
- Supervise and support volunteers, ensuring they feel confident and valued in their roles
- Deliver excellent customer service and ensure the cafe\’ remains welcoming for all
- Assist with planning menus , stock rotation, stock control , and ordering supplies
- Ensure all monies and till operations are handled in line with Friends café procedures
- Carry out daily and weekly checks (cleaning schedules , fridge/freezer temperatures, date checks on food etc)
- Assist with training new volunteers and staff, ensuring they are supported and encouraged
- Monitor and record compliance with health and safety regulations raising any concerns promptly
- Contribute ideas for growth and improvement – including new menu ideas, seasonal promotions and ways to attract more customers and volunteers – to help the café to continue to thrive
- Work closely with the Café Manager and trustees to support fundraising special events and promotional activities linked to the café
- Tackle problems proactively, seeking advice where necessary and contribute ideas for improvement
Training development at the Friends café
The café value the people who make their service possible. Full training and ongoing support will be provided to ensure that staff and volunteers feel confident in their roles, can carry out their responsibilities effectively and have opportunities for personal and professional growth.
How to Apply
If you are interested in this position and would like to learn more, our client would love to hear from you. Please attach your up to date CV to the link provided and they will be in direct contact.
Deputy Café manager employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Café manager
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by Friends Café and soak in the atmosphere. Chat with staff and volunteers to understand their roles and the café's culture. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've supported a team or taken charge in a busy environment. Be ready to share how you can motivate and encourage volunteers, as this is key for the Deputy Café Manager role.
✨Tip Number 3
Prepare some fresh ideas! The café is looking for someone who can contribute to growth and improvement. Jot down a few menu ideas or promotional strategies that could attract more customers and volunteers. This will demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you're tech-savvy and keen to join the team at Friends Café. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Café manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy Café Manager role. Highlight any previous experience in café management or working with volunteers, as this will show us you’re a great fit for our friendly team.
Show Your Passion: In your cover letter, let us know why you’re excited about joining Friends Café. Share your enthusiasm for creating a welcoming environment and supporting volunteers, as we value those who genuinely care about our mission.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and how they relate to the role. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at Hiring People
✨Know the Café Inside Out
Before your interview, take some time to research Friends Café and its operations. Familiarise yourself with their menu, values, and the community they serve. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Deputy Café Manager, you'll be supporting and supervising volunteers. Be prepared to share examples of how you've successfully led a team in the past. Highlight your ability to motivate others and create a positive environment, as this is key for the role.
✨Emphasise Customer Service Experience
Customer service is crucial in a café setting. Think of specific instances where you've gone above and beyond for customers. Discuss how you would ensure that every visitor feels welcomed and valued, which aligns perfectly with the café's mission.
✨Bring Ideas for Improvement
The job description mentions contributing ideas for growth and improvement. Come prepared with a few suggestions on menu ideas or ways to enhance customer experience. This shows initiative and that you're already thinking about how to make the café thrive.
