Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong customer relationships and ensure clients get maximum value from our solutions.
- Company: A family-run business with a reputation for exceptional customer experiences.
- Benefits: 25 days holiday, private healthcare, and clear career progression opportunities.
- Why this job: Join a supportive team where your voice matters and innovation is encouraged.
- Qualifications: Experience in customer success and a passion for building relationships.
- Other info: Enjoy a work-life balance with flexibility and a collaborative office environment.
The predicted salary is between 28800 - 48000 £ per year.
You\’ve built a reputation for delivering exceptional customer experiences. You\’ve led teams, driven growth, and solved problems others couldn\’t. But lately, something\’s missing, maybe it\’s the red tape, the endless Zoom calls, or the lack of real connection, appreciation or opportunity?
Our client is offering more than a role. They\’re offering a culture where your voice matters, your ideas are welcomed, and your impact is felt. They\’re a family-run business with an international reputation and a self-sustaining flow of leads, no cold calls, no corporate nonsense. Just real relationships, real results, and a team that has each other\’s backs.
They believe in empowering people, not managing them. They encourage responsible and accountable risk-taking, celebrate efficiency, and operate with a no-blame mindset. If you\’re tired of bureaucracy and want to be part of something meaningful, something long-term, this is your moment.
The company are looking for someone who thrives in a collaborative, in-person environment, values their work-life balance, and is ready to grow into a leadership role like Head of Sales & Marketing. If you\’re ambitious, driven, and want to build something that lasts our client wants to meet you.
What You\’ll Be Doing
As Customer Success Manager, you\’ll be the voice of customers inside the business. You\’ll:
- Build and maintain strong, long-term customer relationships
- Ensure clients get maximum value from our solutions
- Nurture our supply partners and handle all referrals
- Identify opportunities for growth and upselling
- Collaborate across departments to improve customer experience
- Help shape our customer success strategy as we grow
- Develop your career-with a clear path to roles like Head of Sales & Marketing
Why You\’ll Thrive
- No Red Tape: They trust their team to make smart decisions-no micromanagement, no endless approvals
- Risk-Friendly Culture: Innovation is encouraged. Mistakes are part of learning-no blame games here
- Inbound Pipeline: Their reputation speaks for itself. No cold calling-just genuine relationship building
- Family Feel: They\’ve got each other\’s backs. You\’ll feel it from day one
- Work-Life Balance: They reward effort with flexibility. Evenings and weekends are yours
- Office-Based Teamwork: They value real collaboration-this is a full-time, in-office role in Doncaster
Benefits You\’ll Love
- 25 days holiday + bank holidays
- Christmas break from Dec 24th to New Year
- Birthday off after 2 years\’ service
- Pension scheme
- Private healthcare via Westfield
- Career development: training, PDRs, and mapped progression
If you are interested in this role and would like to learn more, please attach your up to date CV to the link provided and we will be in direct contact.
Customer Success Manager employer: Hiring People
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read reviews, and see how they interact with customers. This will help you connect your experiences to their values during the chat.
✨Tip Number 2
Prepare some questions that show you're genuinely interested in their team dynamics and customer success strategies. This not only demonstrates your enthusiasm but also helps you gauge if this is the right fit for you.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've built relationships and driven growth in previous roles. This will help you stand out as someone who can deliver real results.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement about the role can keep you top of mind. Plus, it shows you’re proactive and appreciate their time.
We think you need these skills to ace Customer Success Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer success and how you connect with people.
Tailor Your CV: Make sure your CV is tailored to the role of Customer Success Manager. Highlight your experience in building relationships and driving growth, as these are key to what we’re looking for. We love seeing relevant examples!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Just tell us why you’re the perfect fit for our team in a way that’s easy to read.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-run business!
How to prepare for a job interview at Hiring People
✨Know Your Customer Success Stuff
Make sure you brush up on customer success strategies and best practices. Be ready to share specific examples of how you've built strong relationships and driven growth in your previous roles. This shows you understand the core of what the role is about.
✨Show Your Collaborative Spirit
Since this role thrives on teamwork, come prepared with examples of how you've successfully collaborated across departments. Highlight any experiences where you’ve improved customer experience through teamwork, as this will resonate well with their culture.
✨Embrace the No-Blame Mindset
Be ready to discuss a time when you made a mistake and what you learned from it. This aligns perfectly with their risk-friendly culture. Showing that you can take accountability and learn from experiences will make you stand out.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and their approach to customer success. This not only shows your genuine interest but also helps you gauge if this is the right fit for you. Think about what matters to you in a workplace and ask about it!
