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- Tasks: Patrol areas, monitor parking, issue notices, and assist the public.
- Company: Join a dedicated public service team in Kings Hill making a real community impact.
- Benefits: Enjoy competitive pay, generous leave, training opportunities, and a supportive team culture.
- Why this job: Be a community ambassador, ensuring safer roads and fair parking access for all.
- Qualifications: Strong communication skills, UK driving licence, and a willingness to learn.
- Other info: Full training provided; flexible shifts including evenings and weekends.
The predicted salary is between 21500 - 25000 £ per year.
Make a Meaningful Difference in Your Community!
Are you looking for a role where every day brings new challenges and the opportunity to have a real impact on your local area? Whether you're an experienced Civil Enforcement Officer or looking to build a new career in public service, we would love to hear from you.
Due to the recent expansion of our Parking Services team, we're seeking enthusiastic and reliable individuals to join us as Civil Enforcement Officers (CEOs). Based at our modern offices in Kings Hill, you'll be part of a team that plays a vital role in ensuring public safety, improving traffic flow, and maintaining fair access to parking across the borough.
What You'll Do:
- Patrol on foot and by vehicle across various areas within the borough
- Monitor parking bays, check ticket machines, and issue Penalty Charge Notices where appropriate
- Provide friendly, informative support to members of the public
- Help maintain safe and accessible roadways for residents, businesses, and public transport
- Record clear and accurate notes using hand-held devices
- Work a rota pattern including evenings and weekends
What We're Looking For:
- Excellent communication and customer service skills
- A calm, diplomatic approach when dealing with the public
- Good organisational skills and attention to detail
- A full UK driving licence
- A team player with a courteous, professional manner
- Experience in civil enforcement is beneficial but not essential - we will provide full training for the right candidate.
Job Details:
- Location: Kings Hill | Full Time | Permanent, Full time
- Salary: £25,206 - £27,948 + Unsocial Hours Uplift (Approx. 9%)
- Hours: 37 hours per week
- DBS Check: Yes
- Application Deadline: 15 June 2025
What We Offer:
- Competitive salary plus additional unsocial hours payment (~9% of base pay)
- 37-hour working week with structured shift patterns
- Generous annual leave entitlement
- Local Government Pension Scheme
- Excellent training and CPD opportunities
- Employee Assistance Programme
- Free onsite parking
- Opportunity for some remote working
- Friendly and supportive team culture
Why Join Us?
You'll join a public service organisation committed to professionalism, community service, and supporting staff development. As a CEO, you'll be a visible ambassador of the Council, helping keep our roads safer, more accessible, and better regulated for everyone.
How to Apply
If interested, please click on the link provided and you will be re-directed to our website to complete your application and embark on an enriching journey with us.
Contact Detail:
Hiring People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Familiarise yourself with local traffic regulations and parking policies. Understanding the rules you’ll be enforcing will not only boost your confidence but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Practice your communication skills by engaging with people in various settings. As a Civil Enforcement Officer, you'll need to handle different situations diplomatically, so honing these skills can set you apart from other candidates.
✨Tip Number 3
Research our organisation and its values. Being able to articulate why you want to work with us and how you align with our mission will show your genuine interest and help you make a strong impression.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about how you would handle specific situations that may arise on the job, as this will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your communication skills, customer service experience, and any previous roles that demonstrate your ability to handle public interactions.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention specific reasons why you want to work as a Civil Enforcement Officer and how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Hiring People
✨Show Your Communication Skills
As a Civil Enforcement Officer, excellent communication is key. Be prepared to demonstrate your ability to interact positively with the public during the interview. Share examples of how you've effectively communicated in previous roles or situations.
✨Demonstrate Your Problem-Solving Abilities
You’ll face various challenges in this role, so it’s important to showcase your problem-solving skills. Think of scenarios where you had to resolve conflicts or handle difficult situations and be ready to discuss them.
✨Highlight Your Attention to Detail
This job requires meticulous attention to detail, especially when recording notes or monitoring parking regulations. Prepare to discuss how you ensure accuracy in your work and provide examples from past experiences.
✨Express Your Commitment to Community Service
Since this role is about making a difference in the community, convey your passion for public service. Share why you want to work as a Civil Enforcement Officer and how you plan to contribute positively to the local area.
