At a Glance
- Tasks: Bridge the gap between business needs and tech solutions in a dynamic role.
- Company: Join a leading consultancy firm focused on innovative ServiceNow solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and development.
- Why this job: Make a real difference by aligning tech with business goals in regulated sectors.
- Qualifications: 5+ years in ServiceNow consulting and strong ITSM/ITIL knowledge required.
The predicted salary is between 63000 - 77000 £ per year.
The Functional Consultant will act as the bridge between business stakeholders and technical teams, ensuring solutions align with business objectives, regulatory obligations, and operational processes.
Experience
- Minimum 5+ years ServiceNow functional consulting experience
- Experience working in regulated European sectors
- Strong background in ITSM, ITIL, process transformation, and business analysis
Key Responsibilities
- Conduct workshops and requirements gathering sessions
- Define business processes and solution requirements
- Produce user stories, process maps, acceptance criteria, and functional specifications
- Support backlog refinement and prioritization
- Facilitate UAT planning and execution
- Ensure process designs align with regulatory and compliance requirements
- Support change management and stakeholder communications
Required Skills
- Business Analysis
- Process Design
- ITIL / ITSM
- User Story Development
- UAT Management
- Process Documentation
Preferred Certifications
- ServiceNow CIS (ITSM/CSM)
- ITIL v4
- CBAP or Agile BA Certification
ServiceNow Functional Consultant employer: Hirexa Solutions UK Careers
As a ServiceNow Functional Consultant with us, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer unique advantages such as flexible working arrangements and a strong focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Hirexa Solutions UK Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Functional Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hirexa Solutions UK Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hirexa Solutions UK Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hirexa Solutions UK Careers!
✨Direct Apply to Hirexa Solutions UK Careers
Let's not forget to apply directly through the Hirexa Solutions UK Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Functional Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hirexa Solutions UK Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hirexa Solutions UK Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hirexa Solutions UK Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
