At a Glance
- Tasks: Educate customers about benefits through engaging presentations and events.
- Company: Join a leading health benefits provider with a focus on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to work in various settings.
- Why this job: Make a real difference by helping others understand their health benefits.
- Qualifications: Bilingual, strong communication skills, and experience in presenting benefits.
The predicted salary is between 30000 - 40000 £ per year.
Position Summary
No guaranteed hours - this position is on an as‑needed basis. This position requires driving responsibilities. Candidates must have their own form of reliable transportation. The role of the Benefit Educator is essential to our business's success. As the representative of The *** Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The *** Group apart from our competitors. In this customer‑facing position, you will educate customers about The *** Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last‑minute requests).
Responsibilities
- Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective *** customers.
- Represent *** at customer events, ensuring a professional and positive image while effectively communicating ***’s products, programs, and solutions.
- Maintain current knowledge in all *** products, programs, solutions, and initiatives.
- Follow established guidelines and procedures of customer events as assigned.
- Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners.
- Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines.
Qualifications
- Bilingual capabilities required.
- Must be available during peak season (August‑December).
- Have experience explaining and presenting employer‑sponsored benefits and health insurance.
- Excellent communication and presentation skills.
- Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego).
- Ability to travel to local/remote trainings/meetings as assigned—75‑100% of the time.
- This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory.
- Ability to utilize and maintain a personal, company‑approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems.
Cigna Bilingual Benefit Educator in Richmond employer: HireTalent
At The *** Group, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. As a Bilingual Benefit Educator, you will have the opportunity to engage with diverse communities while enhancing your professional skills through ongoing training and development. Our flexible, as-needed role allows for a dynamic work-life balance, making it an ideal position for those seeking meaningful employment in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cigna Bilingual Benefit Educator in Richmond
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a role like the Bilingual Benefit Educator. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Practice your presentation skills! Since this role involves educating customers, being able to present confidently is key. Grab a friend or family member and run through your pitch to get comfortable and receive feedback.
✨Tip Number 3
Stay flexible and ready to adapt! This position is all about being available when needed, so keep your schedule open and be prepared for last-minute requests. Show that you’re eager and willing to jump in whenever necessary.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your bilingual skills and any relevant experience in your application to stand out.
We think you need these skills to ace Cigna Bilingual Benefit Educator in Richmond
Some tips for your application 🫡
Show Off Your Bilingual Skills:Since this role requires bilingual capabilities, make sure to highlight your language skills in your application. We want to see how you can communicate effectively in both languages, so don’t hold back!
Tailor Your Experience:When you’re writing your application, focus on your experience with employer-sponsored benefits and health insurance. We love seeing how your background aligns with what we do, so be specific about your relevant experiences.
Be Professional and Personable:This role is all about creating a positive customer experience. In your application, let your personality shine through while maintaining professionalism. We want to know that you can connect with customers and represent us well!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HireTalent
✨Know Your Stuff
Make sure you’re well-versed in Cigna’s products and services. Brush up on the benefits you’ll be presenting, and be ready to explain them clearly. This will show that you’re not just a pretty face but someone who knows their stuff!
✨Practice Your Presentation Skills
Since you'll be leading presentations, practice is key! Try rehearsing in front of friends or family, or even record yourself. Focus on clarity, engagement, and making the information accessible. The more comfortable you are, the better you'll connect with your audience.
✨Be Ready for the Unexpected
Given that this role involves last-minute requests, be prepared to adapt. Think about how you would handle sudden changes or questions during a presentation. Showing flexibility and quick thinking can really impress your interviewers.
✨Show Off Your Bilingual Skills
As a bilingual Benefit Educator, your language skills are a huge asset. Be sure to highlight your proficiency in both languages during the interview. You might even want to prepare a short pitch in both languages to demonstrate your capability right off the bat!
