Brand Community Strategist in Guildford

Brand Community Strategist

Contract, 12 months

Remote - Can be based in UK/Ireland/Netherlands/Portugal

Industry: Social Media / Technology

Overview:

• A global social platform is seeking a Brand Community Strategist to support its Australian market. The role acts as a consultative partner to brands and agencies, advising on how to build authentic presence within online communities. This is a hands-on advisory position combining community expertise, social strategy, and copywriting guidance.

Key Responsibilities

• Serve as primary consultative contact for diverse inbound brand and agency requests
• Advise partners on community participation strategy, community rules, and moderator outreach
• Support profile creation, account verification, and moderation-related queries
• Provide tone-of-voice and copywriting guidance for posts, comments, and AMA-style formats
• Use platform listening and analytics tools to identify relevant community conversations
• Translate cultural and community trends into actionable marketing recommendations

Required Qualifications

• Bachelor's degree or equivalent practical experience
• 4–7 years of experience in community management, social media strategy, or agency account management
• Demonstrated active use and understanding of large-scale online community platforms
• Strong written communication and copywriting ability
• Experience advising internal or external stakeholders on social/community best practice

Preferred Qualifications

• Agency-side consultative or account management background
• Familiarity with marketing funnel concepts and campaign measurement
• Experience with social listening too