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For Companies At a Glance
- Tasks: Build strong client relationships and provide tailored insurance solutions.
- Company: Join a leading insurance provider with a vibrant team culture.
- Benefits: Competitive salary, supportive environment, and clear career advancement paths.
- Why this job: Make a real difference in a fast-paced, dynamic industry.
- Qualifications: 3+ years in customer service, strong communication, and problem-solving skills.
- Other info: Collaborate with passionate professionals and stay ahead of industry trends.
The predicted salary is between 24000 - 32000 £ per year.
Customer Service Administrator – Up to £28k
- Salary: £28k per year
Hours
- Monday-Friday, 9am – 5pm (full time in the office)
Are you a dynamic and motivated insurance professional looking to take the next step in your career? We are on the hunt for a talented Customer Service Administrator to join our clients vibrant team in Haywards Heath This is your chance to be part of a leading insurance provider, where your contributions will make a real difference.
Why Join Our Client?
- Exciting Opportunities: Work in a fast-paced environment with a variety of clients and sectors.
- Supportive Culture: Collaborate with a team of passionate professionals who love what they do
- Career Growth: They believe in nurturing talent and providing clear paths for advancement.
The role of Customer Service Administrator – Up to £28k:
- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
- Develop and implement effective strategies to drive growth and profitability.
- Conduct thorough risk assessments and provide expert advice on coverage options.
- Collaborate with other departments to secure the best terms and conditions for our clients.
- Stay informed about industry trends, market conditions and regulatory changes to provide the best service possible.
The ideal Customer Service Administrator – Up to £28k:
- A minimum of 3 years of experience in Customer Service within an office.
- Strong communication and negotiation skills, with an ability to build rapport with clients.
- Proven ability to manage multiple accounts and deadlines effectively.
- A proactive approach to problem-solving and a keen eye for detail.
Customer Service Administrator employer: Hireonline
Contact Detail:
Hireonline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Customer Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 3
Practice your communication skills! As a Customer Service Administrator, you'll need to build strong relationships with clients. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining the team and makes it easier for us to connect with you.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant achievements to show us why you're the perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for customer service and how you can contribute to our vibrant team. Be genuine and let your personality come through!
Showcase Your Communication Skills: As a Customer Service Administrator, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This will help us see how you can build rapport with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Hireonline
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific role of a Customer Service Administrator. Brush up on common terms and practices, and be ready to discuss how your experience aligns with the job description.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to build rapport with clients. Think of situations where you successfully resolved issues or negotiated terms, and be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach and attention to detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
