Field Service Engineer

Field Service Engineer

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
  • Company: Join a leading forklift supplier with over 25 years of experience.
  • Benefits: Permanent contract, competitive pay, and opportunities for career growth.
  • Other info: Supportive team environment with a focus on customer satisfaction.
  • Why this job: Make a real difference by ensuring equipment safety and performance.
  • Qualifications: Technical qualifications and experience in mechanical, hydraulic, or electrical fields.

The predicted salary is between 30000 - 40000 £ per year.

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Tottenham, London

We are based in North London and have been providing material handling solutions ever since we established ourselves in 1994. Now with more than 25 years experience, we are the leading forklift supplier for London and the South East. Hiremech is part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland.

If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have:

  • Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
  • Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
  • Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way.
  • Use any available resources to achieve this, including when required the Briggs Technical team.
  • Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
  • Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
  • Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
  • The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
  • Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role:

  • Relevant technical qualification.
  • Previous experience within a similar role.
  • Good understanding of hydraulic, mechanical and electrical principles.
  • The ability to work independently and under pressure.
  • The ability to manage and prioritise workload.
  • Understanding customer needs.

What's next:

If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.

Field Service Engineer employer: Hiremech

At Hiremech, we pride ourselves on being a leading employer in the material handling industry, offering our Field Service Engineers a dynamic work environment in Tottenham, London. With over 25 years of experience, we provide extensive training and development opportunities, fostering a culture of collaboration and innovation. Our commitment to employee well-being is reflected in our supportive work culture and focus on safety, ensuring that every team member can thrive while delivering exceptional service to our customers.
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Contact Detail:

Hiremech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your skills align with their needs, especially in areas like customer service and technical expertise.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with hydraulic, mechanical, and electrical principles clearly.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you’re unsure about the role, send us your CV speculatively – we love hearing from talented individuals!

We think you need these skills to ace Field Service Engineer

Technical Qualification
Hydraulic Principles
Mechanical Principles
Electrical Principles
Independent Working
Pressure Management
Workload Prioritisation
Customer Needs Understanding
Root Cause Identification
Cost-Effective Parts Sourcing
Engineering Standards Compliance
Inspection and Checks
Documentation Completion
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your technical qualifications and previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a good understanding of our company values.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's relevant to the role. This helps us understand your qualifications better!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Hiremech

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to hydraulic, mechanical, and electrical principles. Be ready to discuss how you've applied this knowledge in previous roles, as it will show that you understand the core requirements of the Field Service Engineer position.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've identified and resolved breakdowns in a timely manner. Highlight any instances where you had to liaise with customers or teams to ensure clarity on work priorities and costs, as this demonstrates your ability to manage expectations effectively.

✨Demonstrate Customer Focus

Think about how you've previously understood and met customer needs. Be ready to share specific examples of how you’ve communicated with clients about their equipment and ensured they were aware of any additional work required, especially when it involved costs.

✨Practice Safety First

Since safety is paramount in this role, be prepared to discuss how you ensure safe working practices are adhered to. You might want to mention any relevant safety standards or protocols you've followed in past positions to show that you take this aspect seriously.

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