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- Tasks: Provide top-notch service to customers by diagnosing and fixing equipment issues.
- Company: Join a leading forklift supplier with over 25 years of experience.
- Benefits: Permanent position with competitive pay and opportunities for growth.
- Other info: Dynamic work environment with support for personal development and career progression.
- Why this job: Make a real difference in customer satisfaction while working with cutting-edge technology.
- Qualifications: Technical qualifications and experience in mechanical, hydraulic, or electrical systems preferred.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Tottenham, London
We are based in North London and have been providing material handling solutions ever since we established ourselves in 1994. Now with more than 25 years' experience, we are the leading forklift supplier for London and the South East. Hiremech is part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification.
- Previous experience within a similar role.
- Good understanding of hydraulic, mechanical and electrical principles.
- The ability to work independently and under pressure.
- The ability to manage and prioritise workload.
- Understanding customer needs.
What's next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer employer: Hiremech
Contact Detail:
Hiremech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company! Research Hiremech and The Briggs Equipment Group. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field service engineering. Think about your past experiences and how they relate to the role, especially around problem-solving and customer interaction.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or technical qualifications, make sure to highlight them during your discussions. This is your chance to demonstrate your expertise and stand out from the crowd.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your technical qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love hearing personal stories that connect your experience to our mission.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon unless it's relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that 'apply now' button!
How to prepare for a job interview at Hiremech
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around hydraulic, mechanical, and electrical principles. Be ready to discuss your previous experiences and how they relate to the role of a Field Service Engineer.
✨Understand Customer Needs
Since this role involves liaising with customers, it’s crucial to demonstrate your understanding of their needs. Think about past situations where you’ve successfully managed customer expectations and be prepared to share those examples.
✨Showcase Problem-Solving Skills
Be ready to talk about how you identify and resolve issues quickly. Prepare a couple of scenarios where you diagnosed a problem and the steps you took to fix it, highlighting your ability to work under pressure.
✨Documentation is Key
Familiarise yourself with the importance of completing job and service documentation accurately. You might be asked about your experience with this, so have examples ready that show your attention to detail and organisational skills.