Field Service Engineer

Field Service Engineer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Hiremech Ltd

At a Glance

  • Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
  • Company: Join a leading forklift supplier with over 25 years of experience.
  • Benefits: Enjoy a permanent contract with competitive pay and career growth.
  • Other info: Work independently in a dynamic environment while prioritising customer satisfaction.
  • Why this job: Make a real difference by ensuring equipment safety and performance.
  • Qualifications: Technical qualifications and experience in mechanical, hydraulic, or electrical fields.

The predicted salary is between 30000 - 40000 £ per year.

We are based in North London and have been providing material handling solutions ever since we established ourselves in 1994. Now with more than 25 years’ experience, we are the leading forklift supplier for London and the South East. Hiremech is part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland.

The Impact you will have:

  • Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
  • Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
  • Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
  • Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
  • Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
  • Identifying any further work required on a machine and ensuring the customer is made aware of the fact, especially where a cost to the customer is to be incurred.
  • Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role:

  • Relevant technical qualification
  • Previous experience within a similar role
  • Good understanding of hydraulic, mechanical and electrical principles
  • The ability to work independently and under pressure
  • The ability to manage and prioritise workload
  • Understanding customer needs

Field Service Engineer employer: Hiremech Ltd

At Hiremech, we pride ourselves on being a leading employer in the material handling industry, offering our Field Service Engineers a dynamic work environment in Tottenham, London. With over 25 years of experience, we provide extensive training and development opportunities, ensuring our employees grow alongside our business. Our commitment to safety, teamwork, and customer satisfaction fosters a supportive culture where every team member can thrive and make a meaningful impact.

Hiremech Ltd

Contact Details:

Hiremech Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer

Tip Number 1

Get to know the company! Research Hiremech and The Briggs Equipment Group. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.

Tip Number 3

Prepare for practical assessments! As a Field Service Engineer, you might face technical tests. Brush up on your hydraulic, mechanical, and electrical principles, and be ready to demonstrate your problem-solving skills in real-time.

Tip Number 4

Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role!

We think you need these skills to ace Field Service Engineer

Technical Qualification
Hydraulic Principles
Mechanical Principles
Electrical Principles
Independent Working
Pressure Management
Workload Prioritisation

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical qualifications and any hands-on experience you've had.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing enthusiasm, so let your personality come through while keeping it professional.

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications without any confusion.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!

How to prepare for a job interview at Hiremech Ltd

Know Your Technical Stuff

Make sure you brush up on your knowledge of hydraulic, mechanical, and electrical principles. Be ready to discuss how you've applied these in previous roles, as this will show your understanding and expertise in the field.

Showcase Your Problem-Solving Skills

Prepare examples of how you've identified and resolved breakdowns in a timely manner. Highlight any instances where you liaised with teams or customers to ensure clarity on work priorities and costs.

Demonstrate Customer Focus

Think about how you've understood and met customer needs in past positions. Be ready to share specific examples of how you communicated effectively with clients and ensured their satisfaction with your work.

Be Ready for Practical Scenarios

Expect to be asked about real-life scenarios you might face as a Field Service Engineer. Practice articulating your thought process for assessing work scope, prioritising tasks, and ensuring safety standards are met.