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For Companies At a Glance
- Tasks: Manage and optimise tech systems to drive business success and streamline operations.
- Company: Join a dynamic, fully remote team with an entrepreneurial spirit.
- Benefits: Competitive pay, flexible hours, and direct ownership of tech systems.
- Why this job: Make a real impact by solving workflow challenges in a fast-paced environment.
- Qualifications: 2-4 years in Tech Ops or CRM management; experience with automation tools.
- Other info: Exciting opportunity for career growth and cross-functional collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Overview
The Tech Operations Specialist will serve as the systems owner, integrator, and optimization lead across all platforms powering the business. You will be responsible for managing and refining our tech stack—from CRM workflows to HR tool integrations that support hiring, onboarding, and sales operations. This role is for someone who loves solving workflow challenges, thrives in no-code/low-code environments, and wants to own backend systems that create real business results. You’ll work cross-functionally with leadership, HR, sales, and recruiting to ensure our internal infrastructure is running at top speed.
Responsibilities
- Own admin setup, optimization, and user support across all key platforms
- CRM/ATS: Go High Level
- Collaboration & File Management: Microsoft 365, Dropbox, LastPass
- Operations & Payroll: Gusto, DocuSign, Monday.com, Balto, Five9
- Build, manage, and optimize CRM workflows, automation rules, and reporting dashboards
- Troubleshoot user issues and execute system updates or configuration changes
- Support Recruiting with applicant tracking logic and hiring funnel setup
- Use Zapier and native integrations to automate tasks and connect data across platforms
- Document platform usage SOPs and train internal users on new features or tools
- Manage permissions, user setup, and tech hygiene for compliance
- Research and recommend new tools as the business scales
Qualifications, Skills and Key Competencies
- 2–4+ years in Tech Ops, Systems Admin, or CRM/ATS management
- Experienced with Go High Level, Monday.com, Gusto, and LastPass
- Familiar with low-code/no-code automation tools like Zapier or Make.com
- Confident documenting workflows and training others on system use
- Strong problem-solver with a detail-oriented, tech-first mindset
- Excited to support cross-functional teams through platform enablement
- Bonus points for EOS/Traction operations familiarity
Compensation, Benefits & Perks
- Competitive compensation with performance-based growth
- Fully remote role with flexible work hours
- Direct ownership over tech stack and systems roadmap
- High-impact work that supports every function of the business
- Entrepreneurial culture focused on scaling with intention and integrity
Key Success Metrics
- System uptime and user issue resolution time
- CRM and workflow automation efficiency
- Onboarding automation and hiring funnel performance
- Speed of new system implementation and adoption
- Internal user satisfaction and training outcomes
- Documentation completeness and ease-of-use
Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer \”NO\” to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer \”YES\” as we are only able to hire Latin American talent based in Latin America.
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.
We appreciate your interest and look forward to reviewing your application!
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Remote Tech Operations Manager employer: HireLATAM
Contact Detail:
HireLATAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Tech Operations Manager
✨Tip Number 1
Get your tech game on point! Familiarise yourself with the tools mentioned in the job description, like Go High Level and Monday.com. The more you know about these platforms, the better you'll be at showcasing your skills during interviews.
✨Tip Number 2
Don’t just apply—engage! When you submit your application through our website, consider reaching out on LinkedIn to someone in the company. A friendly message can help you stand out and show your genuine interest in the role.
✨Tip Number 3
Prepare for that voice/video recording! Make sure you’re clear and confident when explaining why you’re the perfect fit for the Tech Operations Manager role. Practice makes perfect, so don’t hesitate to rehearse a few times before hitting record.
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-ups you need to do. This will help you manage your applications effectively and ensure you don’t miss any important updates from us.
We think you need these skills to ace Remote Tech Operations Manager
Some tips for your application 🫡
Show Off Your Tech Skills: Make sure to highlight your experience with the tools mentioned in the job description, like Go High Level and Monday.com. We want to see how you've used these platforms to solve problems and optimise workflows.
Get Personal with Your Recording: Don’t forget that voice/video recording is a must! Use this opportunity to showcase your personality and passion for tech operations. Keep it engaging and relevant to the role!
Be Clear and Concise: When answering the knockout questions, be straightforward and honest. We appreciate clarity, so make sure your responses reflect your qualifications without any fluff.
Check Your Application Before Hitting Send: Before you submit, double-check everything! Ensure your application meets all requirements and that you’ve included all necessary documents. We want to see you at your best, so take a moment to review!
How to prepare for a job interview at HireLATAM
✨Know Your Tech Stack
Familiarise yourself with the specific tools mentioned in the job description, like Go High Level, Monday.com, and Gusto. Be ready to discuss how you've used these platforms in the past and any relevant experiences that showcase your ability to optimise tech operations.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled workflow challenges in previous roles. Think about specific situations where you improved processes or resolved user issues, as this will demonstrate your strong problem-solving abilities and detail-oriented mindset.
✨Emphasise Cross-Functional Collaboration
Since this role involves working with various teams, be prepared to discuss your experience collaborating with HR, sales, and leadership. Highlight any successful projects where you facilitated communication and integration across departments.
✨Prepare for the Voice/Video Recording
Don't forget that a voice or video recording is mandatory for your application. Practice what you want to say, keeping it concise and relevant to the role. This is your chance to make a great first impression, so ensure you sound confident and articulate.