Accounts Receivable Officer in Newtownabbey

Why apply for this role?

• Hybrid working options
• Flexible working hours
• Belfast city centre location
• Join a client-focused Property Management Accounts team
• Manage a varied, high-volume Accounts Receivable and Credit Control portfolio
• Opportunity to work with major accounting and property management systems
• Exposure to treasury administration, credit control, reconciliations and financial reporting
• Work closely with Property Managers, Client Accountants, tenants and clients
• Opportunity to contribute to process improvements and KPI reporting

About the Job

Reporting to the Associate within Property Management, you will be responsible for managing collections, receipt allocations, account reconciliations and treasury administration across a large portfolio of debtor accounts. You will liaise regularly with tenants, clients, Property Managers and internal finance teams, ensuring payments are collected efficiently and accounts are accurately maintained.

Key Responsibilities:

• Treasury & Accounts Receivable
  • Download and process daily bank files, identifying and allocating high volumes of receipts.
  • Complete daily bank-to-Yardi reconciliations.
  • Manage internal bank transfers using Yardi and Salesforce.
  • Process tenant account adjustments as instructed by Property Managers and Client Accountants.
  • Assist with tenant arrears, short payments, suspense items and unallocated cash.
  • Ensure accurate and timely month-end finance close for the AR function.
  • Resolve queries with tenants, clients and internal colleagues.
  • Support Client Accountants with accurate postings and timely payments to clients.
  • Prepare ad hoc reports and financial analysis as required.
• Credit Control
  • Manage a large portfolio of debtor accounts.
  • Take responsibility for the timely collection of rent, service charges, insurance and other outstanding demands.
  • Contact tenants by telephone, email and letter to facilitate payment.
  • Provide invoices and statements and complete account reconciliations.
  • Resolve tenant queries efficiently and professionally, escalating where required.
  • Maintain comprehensive and accurate credit control notes.
  • Keep debt classifications and tenant contact information up to date.
  • Prepare monthly debtor account reconciliations.
  • Escalate collection issues to the appropriate Property Manager, Client Accountant or Credit Control Manager.
  • Review and improve collection procedures.
  • Organise monthly debtor meetings with Property Managers to review arrears and agree actions.
  • Recommend appropriate payment plans for outstanding debts.
  • Assist with client reporting and KPI/metrics-based reporting.
  • Monitor performance against SLAs and client expectations.
  • Post and allocate payments across the portfolio.
  • Work closely with tenants, Property Managers and Client Accountants to minimise unallocated and unidentified cash.
  • Ensure internal account transfers are completed and approved weekly.

Previous Experience

• Minimum 3 years experience in a similar Accounts Receivable/Credit Control role.
• Proven experience managing a large, high-volume debtor portfolio.
• Strong understanding of the full Accounts Receivable and Credit Control lifecycle.
• Experience dealing with internal and external stakeholders at all levels.
• Property sector experience is desirable but not essential.
• Excellent organisational and time management skills.
• Strong attention to detail with the ability to prioritise effectively.
• Comfortable working towards challenging targets and deadlines.
• Strong team player with the ability to build effective working relationships.
• Excellent verbal and written communication skills.
• Ability to establish trust and credibility quickly with clients, tenants and colleagues.

For further information on this opportunity or if you are considering the next step in your career get in touch with Ollie Mairs at HireIQ in complete confidence.

Skills: Credit Control, Accounts Receivable

Benefits: Work From Home