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- Tasks: Assist customers, handle orders, and keep the trade counter stocked and presentable.
- Company: Dynamic company in Manchester with a focus on customer service.
- Benefits: Up to 33 days holiday, quirky perks, and a supportive work environment.
- Why this job: Join a fun team and gain valuable experience while helping customers daily.
- Qualifications: Customer service skills and a valid UK driving licence required.
- Other info: Permanent role with opportunities for growth and development.
Salary – Up to £27,000 per annum + callout bonus
Location – Manchester
Role Type – Permanent / Full Time / Mon‑Fri / 8‑5 / Occasional call out (1 in 4 weeks)
Benefits – Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain ‘quirky perks' e.g., late starts, early finish, long lunch, coffee and/or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life Assurance
The Role:
- Handle customer queries by phone and email, taking orders down and filling picking slips for the warehouse to pick, pack and ship customers out.
- Service face‑to‑face customers at the trade counter, retrieving small batch or individual items from the warehouse.
- Ensure the trade counter is stocked up and looking presentable.
- Occasionally drive and deliver specific parts to customers – a full valid UK driving licence is required.
- Availability over the weekend and bank holidays is required for rare call outs.
Trade Counter Assistant employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, you want to impress them with your knowledge and enthusiasm.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, even if the job seems casual. First impressions count, and you want to show you mean business from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Trade Counter Assistant role. Highlight your relevant experience and skills that match the job description, especially your customer service abilities and any warehouse experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at hireful
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Trade Counter Assistant. Familiarise yourself with handling customer queries, taking orders, and the importance of keeping the trade counter presentable. This will show your potential employer that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your ability to communicate effectively, both face-to-face and over the phone, as this is crucial for the job.
✨Be Ready for Practical Questions
Expect questions about how you would manage specific scenarios, like dealing with a difficult customer or ensuring stock levels are maintained. Think through these situations beforehand so you can respond confidently and demonstrate your problem-solving skills.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is key in a customer-facing role.
