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For Companies At a Glance
- Tasks: Assist customers with orders and manage trade counter operations.
- Company: Established mechanical component distributor in Trafford Park.
- Benefits: Up to 33 days holiday, quirky perks, and employee rewards.
- Why this job: Join a respected organisation and kickstart your career with growth opportunities.
- Qualifications: Full UK driving licence and availability for occasional call outs.
- Other info: Dynamic work environment with a focus on customer service.
The predicted salary is between 24000 - 30000 £ per year.
Role Overview
Position: Trade Counter Assistant at a well-established mechanical component distributor.
Salary: Up to £27,000 Per Annum + Callout Bonus.
Location: Stretford, Manchester.
Employment type: Permanent / Full Time / Mon‑Fri / 8‑5 / Occasional call out (1 in 4 weeks).
Benefits
- Up to 33 days holiday including Bank Holidays (with service).
- Employee Rewards with quirky perks such as late starts, early finish, long lunch, coffee and/or lunch on us.
- Employee Assistance Programme.
- Retail Discount Scheme.
- Auto Enrolment Pension Scheme.
- Life Assurance.
Responsibilities
- You’ll deal with incoming queries from customers over the phone and via email. This will see you taking orders down and filling in picking slips to be given to the warehouse so that they can pick, pack and ship out the delivery to the customer.
- There will also be a face‑to‑face element of the role as there is a trade counter within the branch that you will also service customers for. This will usually involve small batch or individual items that you’ll retrieve from the warehouse for them. You’ll also ensure it’s kept stocked up and looking presentable.
- There will very occasionally be a need for you to drive and deliver specific parts to customers, so a full valid UK driving licence is required for this position. The call out requirement is also rare but does require your availability over the weekend and bank holidays if it falls on those days.
Qualifications & Requirements
- Full valid UK driving licence.
- Availability for occasional weekend and bank holiday call outs.
Why not apply today and begin a new career within a respected organisation who want to see you succeed?
Trade Counter Assistant in Stretford employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Stretford
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you walk in for that interview, show them you’re not just another candidate – you’re someone who genuinely gets what they’re about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the opportunity and respect the company’s environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Trade Counter Assistant in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Counter Assistant role. Highlight any relevant experience you have in customer service or mechanical components, and don’t forget to mention your driving licence!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional.
Show Off Your Communication Skills: Since you'll be dealing with customers over the phone and face-to-face, make sure to showcase your communication skills in your application. We want to see that you can handle queries with ease!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at hireful
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Trade Counter Assistant. Familiarise yourself with how to handle customer queries, process orders, and manage stock. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves dealing with customers both over the phone and face-to-face, be ready to share examples of your previous customer service experiences. Highlight how you've resolved issues or gone the extra mile for customers in the past.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, like handling a difficult customer or managing stock levels. Practising your responses to these situations can help you demonstrate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
