At a Glance
- Tasks: Supervise Civil Enforcement Officers and ensure fair enforcement of parking regulations.
- Company: Join a supportive local government team focused on community service.
- Benefits: Competitive salary, generous leave, pension scheme, and professional development opportunities.
- Other info: Enjoy working outdoors with a dynamic team and excellent career growth.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Experience in enforcement and strong communication skills required.
The predicted salary is between 39940 - 42842 € per year.
£39,940 to £42,842 inclusive annual salary (based on 42.5 hrs) + Local Government Pension Scheme
Permanent, full-time (42.5 hours p/w)
Job Ref: P1743
About the role
You will be based in the district’s central car park office and will have day‑to‑day responsibility for supervising the Civil Enforcement Officers, overseeing deployment, performance, and operational standards. The role involves ensuring parking regulations are enforced fairly, accurately and consistently in line with legislation, guidance and council policy. You will support operational responses to issues such as abandoned vehicles, assist with event planning that impacts parking and highways, and help deliver service improvements and new initiatives alongside the senior management team. As part of the role, you will provide operational guidance, training and support to officers, undertake performance management activity, and assist with recruitment, appraisals and development. You will also deal with more complex or challenging public interactions, acting as a confident and professional senior presence on‑street. You will work on a rota basis across a full week (Monday – Sunday).
About you
They are looking for an experienced enforcement professional who is ready to take on a supervisory role and support the delivery of a high‑quality, customer‑focused parking service. The successful candidate will hold the City & Guilds Level 2 Award for Parking Enforcement (or equivalent) and have a good working knowledge of Traffic Regulation Orders, parking legislation, as well as the principles of good, proportionate and consistent enforcement.
Requirements
- Enjoy working outdoors
- Ideally have experience of supervising staff, and be confident organising and coordinating teams in a busy operational or enforcement environment
- Have strong communication skills
- Be calm, fair and professional when dealing with conflict or challenging situations
- Be able to lead by example and promote consistent, proportionate enforcement
- Have strong organisational skills and good attention to detail, able to maintain accurate and evidential records
- Have good general IT skills, including use of handheld enforcement devices and back‑office systems
You will be self‑motivated, proactive and capable of making sound operational decisions while supporting officers’ performance, wellbeing and development.
What’s on offer
- 26.5 days basic annual leave (increasing with service) plus bank holidays
- Local Government Pension Scheme
- Staff parking permit
- Reimbursement of professional fees
- Comprehensive development and training
- Discounted membership at selected local sports and fitness centres
- Access to discounts and benefits via an online platform
Disability Confident
The organisation is a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding
This post is subject to a Basic Disclosure Check.
English fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language, the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Civil Enforcement officer Supervisor in St Albans employer: Hireful
As a Civil Enforcement Officer Supervisor, you will join a supportive and dynamic team dedicated to delivering a high-quality parking service in a vibrant district. The company offers a competitive salary, generous annual leave, and opportunities for professional development, ensuring that employees are well-equipped to excel in their roles. With a strong commitment to employee wellbeing and a culture that values fairness and consistency, this is an excellent place for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement officer Supervisor in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the enforcement field or related sectors. Attend local events or workshops where you can meet potential employers and showcase your skills. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those tricky interview questions! Think about scenarios where you've had to deal with conflict or challenging situations. Practise your responses so you can demonstrate your calm and professional approach when it matters most.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've supervised teams in the past. Highlight your ability to organise and coordinate effectively, as this is key for the Civil Enforcement Officer Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that job!
We think you need these skills to ace Civil Enforcement officer Supervisor in St Albans
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in enforcement and supervision. We want to see how your skills match the job description, so don’t hold back on showcasing your achievements!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate how you handle challenging situations. Share examples of how you've effectively communicated with the public or managed conflicts in the past.
Be Professional and Personable:We’re looking for someone who can lead by example. In your application, convey your calm and fair approach to enforcement. A professional tone mixed with a personable touch will help us see you as a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hireful
✨Know Your Stuff
Make sure you brush up on your knowledge of Traffic Regulation Orders and parking legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Since this role involves supervising Civil Enforcement Officers, be prepared to share examples of your past leadership experiences. Talk about how you've successfully managed teams, resolved conflicts, and maintained high operational standards in busy environments.
✨Practice Your Communication
Strong communication skills are key for this position. Consider practising how you would handle challenging public interactions. Role-playing these scenarios can help you feel more confident and articulate during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you keep accurate records and manage multiple tasks effectively. Share specific examples of how you've organised teams or projects in the past, as this will highlight your attention to detail and ability to maintain operational efficiency.
