At a Glance
- Tasks: Provide excellent customer service and assist with eyewear selection.
- Company: Join Bayfields, an independent opticians focused on great local service.
- Benefits: Competitive salary, professional development, and a fun working environment.
- Why this job: Make a real difference in clients' lives while learning about eye care.
- Qualifications: Customer service skills and interest in eyewear; previous optical experience preferred.
- Other info: Hands-on training with industry experts and opportunities for career growth.
The predicted salary is between 22000 - 26000 Β£ per year.
Location: Sandbach, Cheshire, CW11 2AR
Contract Type: Permanent
Hours: Full time
Salary: up to Β£25,708.80 per annum (rising to Β£26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our amazing team in Sandbach, Cheshire for 5 days / 39.25 hours to cover our rota:
- Week 1: Monday, Tuesday, Wednesday, Thursday & Friday 9am - 5:30pm
- Week 2: Tuesday, Wednesday, Thursday, Friday 9am - 5:30pm and Saturday 9am - 4pm
About Bayfields
Bayfields Opticians and Audiologists is an independent business. We are national but not a huge chain, which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.
Responsibilities:
- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.
What Weβre Looking For:
- Excellent customer service and communication skills.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organizational abilities.
- The ability to work well in a team and independently.
- Previous experience in optical retail.
What We Offer:
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Experience and Skills:
You may also have experience in the following: Optical Assistant, Optician Assistant, Dispensing Assistant, Optical Retail Assistant, Eyewear Consultant, Contact Lens Assistant, Optical Receptionist, Optometry Assistant, Optical Technician Assistant, Vision Care Assistant, Eyecare Assistant, Optical Sales Assistant, Optical Support Staff.
Optical Assistant in Sandbach employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Optical Assistant in Sandbach
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayfields. Understand their values and what makes them unique in the optical world. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your fit for the role.
β¨Tip Number 3
Dress the part! When youβre heading to the interview, make sure you look professional and polished. First impressions matter, especially in a customer-facing role like an Optical Assistant. Show them you take pride in your appearance and understand the importance of presentation.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, itβs a great opportunity to reiterate why youβd be a perfect fit for the Bayfields team!
We think you need these skills to ace Optical Assistant in Sandbach
Some tips for your application π«‘
Show Your Passion for Eye Care: When writing your application, let your enthusiasm for eye care and eyewear shine through! We want to see that you genuinely care about providing excellent service and helping customers find the right products.
Tailor Your Experience: Make sure to highlight any relevant experience you have in optical retail or customer service. We love seeing how your past roles have prepared you for this position, so donβt hold back on those details!
Be Personable and Professional: Your written application should reflect your personality. Use a friendly tone while maintaining professionalism. Remember, weβre looking for someone who can connect with our clients and make them feel welcome!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at hireful
β¨Know Your Stuff
Familiarise yourself with the latest trends in eyewear and eye care. Brush up on your knowledge of single focus lenses, multi-focal lenses, and contact lenses. This will not only show your passion for the role but also help you answer any technical questions confidently.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you greeted customers, assisted them in selecting products, or resolved any issues. This is crucial as Bayfields values a warm and welcoming approach.
β¨Dress the Part
Since you'll be working in a retail environment, make sure to dress smartly and professionally for the interview. A polished appearance reflects your understanding of the optical industry and shows that you take the opportunity seriously.
β¨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, the Front of House Development course, or the specific responsibilities of the Optical Assistant role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.