At a Glance
- Tasks: Lead operational HR, coach managers, and drive engagement initiatives.
- Company: Dynamic trade and distribution company focused on improvement.
- Benefits: Influence HR practices, visible impact, and collaborative team environment.
- Other info: Opportunity for growth in a close-knit team during a period of transition.
- Why this job: Make a real difference in a supportive, hands-on HR role.
- Qualifications: Proven HR experience, strong employee relations skills, and CIPD Level 5.
The predicted salary is between 36000 - 60000 £ per year.
Location: Redditch | Multi-site | Trade & Distribution Environment
Our client is looking for a hands-on HR Manager who enjoys being close to the business, building strong relationships, and helping managers get better. You will work closely with the Head of HR in a collaborative, transparent way, owning your areas end to end whilst keeping key stakeholders informed and involved where appropriate. This is a role for someone who wants to work as part of a team, likes doing the do, is tactical and a great coach and relationship builder.
About the role
This is a truly broad operational HR Manager role supporting their Support Centre and branch network. You will lead a small HR team and act as the go-to person for employee relations, manager capability, engagement, internal communications and people-related projects. They are a small close-knit team, who all work together collaboratively to do the best they can for the business. Whilst you will have autonomy to shape how the role works, this is not a traditional strategic HR Business Partner role removed from day-to-day HR delivery. You will stay close to ER, performance management, coaching managers of all levels - senior to junior, through difficult conversations, and embedding good people practices where they really matter - on the ground.
The business is in a period of transition, focused on improving profitability, developing managers and strengthening capability. There are lots of brilliant qualities here and also some challenges. This role needs someone who sees that as an opportunity.
What you will be doing:
- Leading operational HR and employee relations across head office and branches
- Coaching managers through disciplinary, grievance, absence and performance cases, supporting underperforming managers and helping them improve
- Upskilling people managers through practical guidance, tools and training workshops and training delivery
- Driving engagement initiatives, internal communications (including looking after our fantastic company intranet) and culture activity such as charity initiatives
- Overseeing recruitment delivery and onboarding experience
- Managing HR systems, people data, policies and the company handbook
- Leading and developing a HR Advisor and Recruitment Officer
This role will suit you if you:
- Enjoy operational HR and staying close to delivery
- Are creative and love the idea of doing a wide variety of work - from internal comms to engagement to charity fundraising, we love new ideas and someone who is passionate about continuous improvement
- Want an opportunity to make a mark and make a real impact!
- Build relationships first and challenge second
- Are positive, consistent and seen as a steady pair of hands
- Can work with managers who sometimes say the wrong thing and coach them to be better
- Are comfortable in a trade, distribution or B2B environment
- Don't need things to be overly corporate to be effective
This role won't suit you if you:
- Want a purely strategic or advisory HRBP role
- Prefer to stay out of ER or day-to-day HR activity
- Are overly hands-off or uncomfortable with operational realities
About you:
- Proven experience in a hands-on HR Manager or senior HR generalist role
- Strong employee relations capability and confidence handling volume and complexity
- Experience coaching and developing line managers
- Comfortable working across multi-site or operational environments (there may be some travel to sites required)
- Practical, resilient, organised and commercially aware
- CIPD Level 5 (or equivalent experience)
Why join them:
You will have real influence, visible impact, and the chance to shape how HR works in a business that genuinely wants to get better - not just talk about it. If you’re looking for a role where you can roll your sleeves up, build trust, and make a difference, they’d love to hear from you.
HR Manager in Redditch employer: hireful
Join a dynamic and supportive team in Redditch, where as an HR Manager, you'll have the opportunity to make a tangible impact on the business while fostering strong relationships with managers across multiple sites. With a focus on operational HR, employee engagement, and continuous improvement, this role offers a collaborative work culture that values creativity and hands-on involvement, ensuring you can truly shape the HR function and contribute to the company's growth during a period of transition.
StudySmarter Expert Advice🤫
We think this is how you could land HR Manager in Redditch
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common HR scenarios. Think about how you'd handle employee relations or coach a manager through a tough conversation. Being prepared will help you feel more confident and ready to impress.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company values and what challenges they face. Plus, it shows initiative and can help you stand out!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace HR Manager in Redditch
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for HR and how you connect with people.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational HR. We love seeing how your skills align with our needs, especially in coaching and employee relations.
Showcase Your Achievements:Don’t just list your responsibilities; tell us about your successes! Share specific examples of how you've made a positive impact in previous roles, especially in multi-site environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at hireful
✨Know the Business Inside Out
Before your interview, take some time to research the company and its culture. Understand their current challenges and how the HR Manager role can help address them. This will show that you're genuinely interested and ready to contribute from day one.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully handled employee relations or coached managers through tough conversations. Be ready to share these examples during the interview to demonstrate your hands-on experience and problem-solving skills.
✨Show Your Coaching Style
Since this role involves a lot of coaching, be prepared to discuss your approach to developing managers. Share how you’ve helped others improve their performance and how you build relationships while challenging them to grow.
✨Engagement and Culture Initiatives
Bring ideas to the table about how you would drive engagement and enhance internal communications. Whether it’s charity initiatives or improving the onboarding experience, showing your creativity and passion for continuous improvement will set you apart.
