Property Services Coordinator
Property Services Coordinator

Property Services Coordinator

Temporary 28115 - 28115 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage data and processes to improve services for safe, healthy homes.
  • Company: Accent, a forward-thinking organisation dedicated to customer service and community impact.
  • Benefits: 28 days holiday, health support, financial perks, and career development opportunities.
  • Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
  • Qualifications: Strong Excel skills, organisational abilities, and a passion for helping others.

The predicted salary is between 28115 - 28115 £ per year.

A place to make things happen.

Location: Peterborough, Hybrid, office based 2-3 days a week

Salary: £28,115 per annum

Hours: 12 month fixed term contract, 35 hours per week, Monday – Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

Help Us Provide Safe, Healthy Homes for Everyone

We’re looking for someone who enjoys working with data, managing processes end‑to‑end, and contributing to services that make a real difference. If you’re confident with Excel, naturally organised, and motivated by helping others – we’d love to hear from you.

Our focus on damp and mould has increased significantly following Awaab’s Law, and we’re committed to providing homes that are safe, healthy, and comfortable for every customer. This role plays an important part in making that happen.

As our Property Services Coordinator, you will:

  • Maintain and develop the Damp & Mould tracker, ensuring information is accurate, clear, and up to date
  • Oversee cases from start to finish, helping the team stay on top of priorities and deadlines
  • Work confidently with Excel, using data to produce meaningful reports and highlight trends
  • Collaborate closely with Building Services Managers and colleagues across the organisation
  • Provide supportive customer contact, including follow‑up calls and updates
  • Help improve the way we work, identifying opportunities to strengthen processes and communication
  • Contribute to service improvements that support healthier homes and positive customer experiences

About you

  • Have good working knowledge of Excel and enjoy working with data
  • Are organised, curious, and comfortable managing tasks from beginning to end
  • Take initiative and are confident owning your work
  • A commitment to accuracy and accountability
  • The ability to prioritise in a busy environment while supporting others
  • Communicate clearly and respectfully with customers and colleagues
  • Enjoy problem‑solving and continuous improvement
  • Care about delivering a fair, consistent and positive service for everyone

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

  • Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
  • Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
  • Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
  • Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
  • Family-friendly policies – Enhanced parental leave, flexible working options, and support for work‑life balance.
  • Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Property Services Coordinator employer: hireful

Accent is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the community. Located in Peterborough, this hybrid role offers a supportive work culture with generous benefits, including 28 days of holiday, health and wellbeing support, and extensive career development opportunities. Join us to be part of a transformative journey where your contributions help provide safe and healthy homes for everyone.
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Contact Detail:

hireful Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Services Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the property services field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Be ready to discuss how your skills with Excel and data management can help improve their processes and customer service.

✨Tip Number 3

Practice your problem-solving skills! Think of examples from your past experiences where you’ve improved processes or tackled challenges. This will show them you’re proactive and ready to make a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission to provide safe, healthy homes.

We think you need these skills to ace Property Services Coordinator

Excel
Data Management
Organisational Skills
Customer Service
Process Improvement
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Collaboration
Initiative
Accountability
Prioritisation

Some tips for your application 🫡

Show Your Excel Skills: Since this role requires a good working knowledge of Excel, make sure to highlight your experience with it in your application. Share specific examples of how you've used Excel to manage data or produce reports.

Be Organised and Detail-Oriented: We love candidates who are naturally organised and pay attention to detail. In your application, mention any experiences where you successfully managed tasks from start to finish, showcasing your ability to keep things on track.

Communicate Clearly: Effective communication is key in this role. Use your application to demonstrate how you've communicated with customers or colleagues in the past, especially in challenging situations. Clear and respectful communication goes a long way!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups.

How to prepare for a job interview at hireful

✨Know Your Data

Since the role involves working with data and Excel, make sure you brush up on your Excel skills. Familiarise yourself with functions and formulas that can help you analyse data effectively. Bring examples of how you've used data in previous roles to improve processes or outcomes.

✨Show Your Organisational Skills

As a Property Services Coordinator, being organised is key. Prepare to discuss specific methods you use to manage tasks from start to finish. You might even want to bring a planner or a digital tool you use to showcase your organisational prowess.

✨Emphasise Customer Service

Accent values customer service highly, so be ready to share examples of how you've provided excellent support in past roles. Think about situations where you went above and beyond for customers and how you handled any challenges that arose.

✨Be Ready to Problem-Solve

The interview may include scenario-based questions to assess your problem-solving abilities. Prepare by thinking of past challenges you've faced and how you resolved them. Highlight your initiative and creativity in finding solutions, especially in busy environments.

Property Services Coordinator
hireful

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