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- Tasks: Lead a dynamic team to deliver exceptional client care in an optical practice.
- Company: Bayfields Opticians & Audiologists, dedicated to outstanding service and team success.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real impact in the optical industry while growing your career.
- Qualifications: Experience in optical retail management and strong leadership skills required.
- Other info: Join a friendly team focused on client care and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle Under Lyme, ST5 1RF
Hours: Full-time – 5 days / 40 hours per week (week 1: Monday, Tuesday, Wednesday, Thursday & Friday; week 2: Monday, Tuesday, Thursday, Friday & Saturday)
Salary: Competitive
Bayfields Opticians & Audiologists are seeking an experienced Practice Manager with a strong background in optics to lead and inspire our team in Newcastle Under Lyme, ST5 1RF.
About the Role
As our Practice Manager, you will play a key role in ensuring our clients receive the highest level of care and service. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover Delight client journey which is at the core of what we do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.
Key Responsibilities
- Oversee daily operations and ensure the smooth running of the practice
- Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
- Manage stock, budgets, and performance KPIs
- Ensure compliance with industry regulations and company standards
- Foster a positive, professional working environment
About You
- Proven experience in optical retail management
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and organizational abilities
- FBDO Dispensing Optician qualification (highly desirable)
- A proactive approach to problem-solving and business growth
What We Offer
- Competitive salary and benefits package
- Ongoing training and career development opportunities
- A supportive and friendly work environment
Join us at Bayfields Opticians & Audiologists, where client care and team success are at the heart of what we do. If you're ready to take the next step in your career, we'd love to hear from you!
Practice Manager employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its client journey. Familiarise yourself with Bayfields Opticians & Audiologists' values and how they deliver that 'Welcome, Discover, Delight' experience. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your leadership pitch! As a Practice Manager, you'll need to inspire and motivate your team. Think about examples from your past experiences where you've successfully led a team or improved customer care, and be ready to share those stories.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Bayfields family and ready to take that next step in your career.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Practice Manager role. Highlight your experience in optical retail management and any leadership roles you've held. We want to see how your background aligns with our mission of delivering obsessively great service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client care and how you can inspire a team. Be sure to mention specific examples from your past that demonstrate your skills and approach.
Showcase Your Leadership Skills: As a Practice Manager, you'll need to lead and motivate a team. In your application, share instances where you've successfully managed a team or improved customer service. We love to see how you can drive business growth while keeping the team engaged!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at hireful
✨Know Your Stuff
Make sure you brush up on your knowledge of optical retail management. Familiarise yourself with the latest trends in optics and be ready to discuss how you can apply this knowledge to enhance client care at Bayfields.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or improved customer service, as this will demonstrate your ability to motivate and develop others.
✨Understand the Client Journey
Get to grips with the 'Welcome, Discover, Delight' client journey that Bayfields champions. Be ready to share your thoughts on how you would implement this approach in your role as Practice Manager to ensure exceptional client experiences.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about team dynamics, company culture, or future growth plans. It shows you're genuinely interested and have done your homework!
