At a Glance
- Tasks: Lead IT operations and ensure reliable, secure service delivery for the organisation.
- Company: Join a forward-thinking organisation with a commitment to equal opportunities.
- Benefits: Enjoy flexible working, generous leave, private medical insurance, and more.
- Other info: Great career growth potential in a dynamic environment.
- Why this job: Make a real impact in a hands-on leadership role while shaping IT strategy.
- Qualifications: Experience in IT operations, service delivery, and cyber security is essential.
The predicted salary is between 40000 - 45000 £ per year.
Location: Contracted to our Peterborough office with the flexibility for hybrid working.
Salary: £40,000 - £45,000 depending on experience. Full time 37.5 hours per week.
Benefits:
- Flexible working
- Generous annual leave
- Private Medical Insurance, including dental and optical
- Pension Scheme
- Sick Pay
- Death in Service
- Employee Assistance Programme
- Bike Loan Scheme
- Cycle2Work Scheme
- Eyecare Discount Portal
Closing date: Tuesday 16 June 2026. We may extend the closing date but please apply as soon as possible.
Telephone interviews: Week commencing 22 June. Face to face interviews will be held in the Peterborough office week commencing 29 June 2026.
No agencies please. We are not accepting agencies.
Responsibilities: The IT operations manager will lead the day‑to‑day delivery of IT services, ensuring a reliable, secure and well‑governed IT environment that enables colleagues to deliver the organisation’s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination and operational cyber security controls. This is both a hands‑on and leadership role, where you will work independently and manage internal and external resources and partners to help support an ambitious long‑term strategy.
Qualifications: The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small‑to‑medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience managing outsourced service desk and technology partners. Excellent planning, prioritisation and communication skills are required. You must be able to translate technical issues and concepts into clear updates for non‑technical colleagues and senior stakeholders. Strong incident management and problem‑solving skills, including root‑cause analysis, are essential.
Experience you may have: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager.
Equal opportunity: They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
How to apply: If you are interested in the position, please complete the online application form and submit together with your CV.
IT operations manager in Peterborough employer: Hireful
Join our dynamic team in Peterborough as an IT Operations Manager, where we prioritise a flexible working environment and a strong commitment to employee well-being. With generous benefits including private medical insurance, a robust pension scheme, and opportunities for professional growth, we foster a collaborative culture that empowers you to lead IT service delivery while making a meaningful impact within the organisation. Experience the unique advantage of working in a supportive atmosphere that values innovation and teamwork, all while enjoying the convenience of hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land IT operations manager in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at the company. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Microsoft infrastructures and be ready to discuss your experience with service delivery and cyber security. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share specific examples of how you've tackled IT challenges in the past. This will demonstrate your hands-on experience and ability to manage incidents effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT operations manager in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Manager role. Highlight your experience in managing IT operations and service delivery, especially in small-to-medium organisations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, and don’t forget to show your enthusiasm for the role.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's relevant. Remember, we want to understand your experience without getting lost in technical details!
Apply Early!:Don’t wait until the last minute to submit your application. The closing date is 16 June 2026, but we might extend it. Applying early gives us a chance to review your application sooner, and it shows us you're keen on joining our team!
How to prepare for a job interview at Hireful
✨Know Your Stuff
Make sure you brush up on your knowledge of IT operations and service delivery. Familiarise yourself with the specific technologies mentioned in the job description, especially Microsoft infrastructures. Being able to discuss these confidently will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Since this role involves both hands-on work and leadership, prepare examples of how you've successfully managed teams or projects in the past. Think about times when you’ve had to coordinate with internal and external partners, and be ready to share those experiences.
✨Communicate Clearly
You’ll need to translate technical jargon into layman's terms for non-technical colleagues. Practice explaining complex concepts simply and clearly. This will demonstrate your communication skills and ability to engage with a diverse audience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, particularly around incident management and root-cause analysis. Prepare some scenarios from your past experience where you successfully resolved issues, highlighting your analytical skills and decision-making process.
