Hireful is partnering with a housing charity to recruit a Complaints Resolution Partner in Peterborough. This role focuses on customer‑centred handling of stage 1 and 2 complaints within a regulated environment, ensuring timely, fair outcomes and clear communication with customers.
You will investigate issues, work with contractors and internal teams, and craft empathetic, accurate written responses while maintaining Housing Ombudsman compliance in a fast paced, hybrid setting.
#J-18808-LjbffrCustomer Complaints Resolution Specialist in Peterborough employer: Hireful
EPI-USE Labs is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With a strong focus on SAP project management, employees benefit from exposure to diverse international projects and the opportunity to enhance their skills through recognised methodologies. The company's commitment to innovation and client satisfaction, combined with flexible working arrangements, makes it an ideal place for professionals seeking meaningful and rewarding careers.
