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For Companies At a Glance
- Tasks: Be the friendly voice for customers, handling calls and emails with ease.
- Company: Join a respected nationwide organisation with real career growth potential.
- Benefits: Enjoy up to 33 days holiday, quirky perks, and a solid benefits package.
- Why this job: Kickstart your career in a supportive environment with opportunities to shine.
- Qualifications: Good standard of education, excellent communication skills, and organisational abilities.
- Other info: Full-time role, weekdays only, with a great work-life balance.
The predicted salary is between 21000 - 28000 £ per year.
Do you have experience working in an incoming telephone/email based working environment as a Customer Service executive, Accounts Administrator, or Sales administration? Want to work for a nationwide organisation with real career progression opportunities? Look no further.
Location: Burscough. Weekdays only, 8:30 – 5pm, 1-hour lunch break. Good commute from: Wigan, Preston, Liverpool, etc, if not local.
Salary: Starting at £24,500pa + Benefits package.
Role Type: Full time, permanent role.
Benefits:
- Up to 33 days holiday including Bank Holidays (with service)
- Employee Rewards with the ability to gain ‘quirky perks’ e.g., late starts, early finish, long lunch, coffee and/or lunch on us
- Employee Assistance Programme
- Retail Discount Scheme
- Auto Enrolment Pension Scheme
- Life Assurance
The role:
To fulfil this role, you'll have a good standard of education including Maths and English. You'll be the customers' first point of contact; having an excellent telephone manner is essential along with the ability to quickly build rapport with the customers. Good organisational skills are required to enable you to prioritise work to meet the customer's needs, working to tight deadlines when needed. Having a common sense and flexible approach to work, you will manage your workload and be able to work on several different contracts as the need arises. Proven experience of managing a varied workload, high levels of accuracy and prioritising tasks whilst maintaining attention to detail is essential.
Why not apply today and begin a career within a respected nationwide UK organisation, with plenty of opportunity to grow!
Customer Service Administrator in Ormskirk employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Ormskirk
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and any recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be the first point of contact, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Administrator in Ormskirk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight any relevant experience you have in customer service, accounts administration, or sales. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built rapport with customers and managed workloads effectively. Let us know why you want to join our team!
Show Off Your Skills: In your application, don’t forget to showcase your organisational skills and attention to detail. Mention any tools or methods you use to stay organised, especially if they relate to managing multiple tasks or contracts. We love a proactive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application. Don’t miss out on this opportunity to kickstart your career with us!
How to prepare for a job interview at hireful
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your experience in handling calls and emails, and think of specific examples where you built rapport with customers. This will show that you understand the role and can connect with clients effectively.
✨Demonstrate Your Organisational Skills
Since the job requires good organisational skills, prepare to talk about how you prioritise tasks. Think of a time when you managed multiple responsibilities under tight deadlines. Sharing this will highlight your ability to handle a varied workload, which is crucial for the role.
✨Show Off Your Attention to Detail
Accuracy is key in this position, so be prepared to discuss how you ensure your work is error-free. You might want to mention any tools or methods you use to double-check your work. This will reassure them that you take quality seriously.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
