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For Companies At a Glance
- Tasks: Assist customers at the trade counter and process orders online and in-person.
- Company: Nationwide distributor based in Northampton with a strong reputation.
- Benefits: Salary up to £27,000, 33 days holiday, and great progression opportunities.
- Why this job: Join a respected organisation and make a difference in customer service.
- Qualifications: Customer service skills and a willingness to learn.
- Other info: Exciting career growth potential in a supportive environment.
The predicted salary is between 16200 - 19800 £ per year.
A nationwide distributor based in Northampton is seeking a Trade Counter Assistant to provide support at the trade counter and assist customers. The ideal candidate will handle customer queries, process orders both online and face-to-face, and occasionally make deliveries.
Offering a salary of up to £27,000 plus benefits including up to 33 days holiday, this role promises significant progression opportunities within a respected organization.
Trade Counter Specialist – Customer & Parts Fulfillment in Northampton employer: hireful.
Contact Detail:
hireful. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Specialist – Customer & Parts Fulfillment in Northampton
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be handling queries and processing orders, role-play with a friend or family member to get comfortable with different scenarios. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trade Counter Specialist – Customer & Parts Fulfillment in Northampton
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've handled queries and provided support in the past, as this is key for the Trade Counter Specialist role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences shine through without unnecessary fluff.
Tailor Your Application: Make sure to customise your application for this specific role. Mention your interest in parts fulfillment and how your background aligns with the responsibilities outlined in the job description. We love seeing genuine enthusiasm!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at hireful.
✨Know the Product Range
Familiarise yourself with the products and services offered by the distributor. Being able to discuss specific items or categories during the interview will show your genuine interest and help you stand out.
✨Practice Customer Scenarios
Prepare for common customer service scenarios you might encounter at the trade counter. Think about how you would handle difficult customers or process orders efficiently, as this will demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions, practice clear and friendly communication. You might want to rehearse answers to questions about how you would assist customers or resolve queries to convey your approachability.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team, especially since you'll be part of a larger organisation. Share examples of past experiences where you collaborated effectively with colleagues to achieve a common goal.
