At a Glance
- Tasks: Support customers at the trade counter and handle orders efficiently.
- Company: Join a respected nationwide mechanical component distributor.
- Benefits: Enjoy up to 33 days holiday, quirky perks, and a competitive salary.
- Why this job: Kickstart your career with great progression opportunities in a dynamic environment.
- Qualifications: Experience in customer service and a valid UK driving licence required.
- Other info: Full-time role with occasional call-out duties and a supportive team culture.
The predicted salary is between 21600 - 28800 £ per year.
Do you have experience working on a Trade Counter? Want to work for a nationwide organisation with great progression opportunities?
Look no further.
Working for this well-established mechanical component distributor as Trade Counter Assistant, you’ll provide day-to-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.
Salary: Up to £27,000 Per Annum + Callout Bonus
Location: Northampton
Role Type: Permanent / Full Time / Mon-Fri / 8-5 / Occasional call out (1 in 4 weeks)
Benefits: Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain ‘quirky perks’ e.g., late starts, early finish, long lunch, coffee and/or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life Assurance
The Role:
You’ll deal with incoming queries from customers over the phone and via email. This will see you taking orders down and filling in picking slips to be given to the warehouse so that they can pick, pack and ship out the delivery to the customer.
There will also be a face-to-face element of the role as there is a trade counter within the branch that you will also service customers for. These will usually be small batch or individual items that you’ll retrieve from the warehouse for them. You’ll also ensure it’s kept stocked up and looking presentable.
There will very occasionally be a need for you to drive and deliver specific parts to customers so a full valid UK driving license is required for this position. The call out requirement is also rare but does require your availability over the weekend and bank holidays if it falls on those days.
Why not apply today and begin a new career within a respected organisation who want to see you succeed?
Trade Counter Assistant in Northampton employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Northampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers face-to-face and over the phone, think of examples from your past experiences where you’ve gone above and beyond to help someone out.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you show up. It shows you care about the role and respect the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Trade Counter Assistant in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience on a Trade Counter. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Customer Service Skills: Since you'll be dealing with customers daily, make sure to mention any previous customer service experience. We love candidates who can keep satisfaction high and handle queries like pros!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at hireful
✨Know Your Products
Familiarise yourself with the mechanical components and products the company distributes. Being able to discuss specific items and their uses will show your enthusiasm and understanding of the role.
✨Customer Service Focus
Prepare examples of how you've handled customer queries in the past. Highlight your ability to maintain high satisfaction levels, as this is crucial for a Trade Counter Assistant.
✨Demonstrate Team Spirit
Since you'll be working closely with warehouse staff and other team members, think of instances where you've collaborated effectively. This will showcase your ability to work well in a team environment.
✨Driving License Readiness
Ensure you have your driving license details ready to discuss. Mention your availability for occasional deliveries, as this shows you're prepared for all aspects of the job.