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- Tasks: Support customers at the trade counter and handle queries via phone and email.
- Company: Join a respected nationwide mechanical component distributor with growth opportunities.
- Benefits: Enjoy up to 33 days holiday, quirky perks, and a competitive salary.
- Why this job: Kickstart your career in a dynamic environment with real customer interaction.
- Qualifications: Experience in trade retail and strong communication skills are essential.
- Other info: Full-time role with occasional driving duties and training provided.
The predicted salary is between 24000 - 30000 £ per year.
Do you have experience working on a Trade Counter or in a trade retail environment? Want to work for a nationwide, UK organisation with great progression opportunities?
Look no further.
Working for this well-established mechanical component distributor as a Trade Counter Assistant, you’ll provide day-to-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.
Salary: Up to £27,000 Per Annum + Callout Bonus + Benefits
Location: Southampton
Role Type: Full time, permanent role.
Benefits: Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain ‘quirky perks’ e.g., late starts, early finish, long lunch, coffee and/or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life Assurance
The Role:
You’ll deal with incoming queries from customers over the phone and via email (a high-level of written & spoken English is essential!). This will see you taking orders down and filling in picking slips to be given to the warehouse so that your colleagues can pick, pack and ship out the delivery to the customer.
There will also be a face-to-face element of the role as there is a trade counter within the branch that you will also service customers for. These will usually be small batch or individual items that you’ll retrieve from the warehouse for them. You’ll also ensure it’s kept stocked up and looking presentable.
There will very occasionally be a need for you to drive and deliver specific parts to customers so a full valid UK driving license is required for this position. The call out requirement is rare but does require your availability over the weekend and bank holidays if it falls on those days. This is on a rota basis and a bonus is payable for each callout. A FLT licence would be also be advantageous but not essential as training will be provided.
Why not apply today and begin a new career within a respected organisation who want to see you succeed?
Trade Counter Assistant in Northam employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Northam
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend trade shows or local events, and don’t be shy about chatting with folks at the counter. You never know who might have a lead on your next job!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick summary of your experience ready. Make it engaging and relevant to the Trade Counter Assistant role.
✨Tip Number 3
Show up prepared! If you land an interview, research the company and its products. Being knowledgeable about what they do will impress them and show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Trade Counter Assistant in Northam
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any experience you have in a trade counter or retail environment. We want to see how your background fits with the role, so don’t hold back on those relevant skills!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Trade Counter Assistant role by mentioning specific responsibilities from the job description. This shows us you’re genuinely interested and have done your homework.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at hireful
✨Know Your Trade
Make sure you brush up on your knowledge of the trade counter environment. Familiarise yourself with common mechanical components and their uses. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Customer Service Skills Shine
Since you'll be dealing with customers both over the phone and face-to-face, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer.
✨Practice Your Communication
Given the importance of written and spoken English in this role, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend or family member to ensure you come across as professional and approachable.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a busy trade counter or deal with an unhappy customer. Think through these scenarios beforehand so you can demonstrate your problem-solving skills effectively.
