At a Glance
- Tasks: Manage the Housing Ombudsman portal and ensure data integrity for an upcoming audit.
- Company: National social housing provider with a focus on impactful work.
- Benefits: Fully remote role with flexible office access and competitive salary.
- Other info: Immediate start for a 3-month contract with potential for future opportunities.
- Why this job: Make a real difference from day one in a critical role.
- Qualifications: Expertise in the Housing Ombudsman portal and strong attention to detail.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an immediately available Housing Ombudsman portal specialist to join the team at this national social housing provider, for a critical 3-month contract. Your primary focus will be to "steady the ship" by taking full ownership of the Housing Ombudsman portal. There is an upcoming audit, so an expert is needed who can dive straight into the system, rectify historical data gaps, and ensure case management is beyond reproach.
What you'll be doing:
- Log, manage, and audit all cases within the Housing Ombudsman portal, ensuring absolute data integrity.
- Collaborate across the business to gather robust evidence and compile high-quality case histories.
- Proactively identify gaps in current records and mitigate risks ahead of our regulatory audit.
- Manage all completion dates and chasers to ensure 100% compliance with Ombudsman timeframes.
- Act as the professional first point of contact for the Housing Ombudsman Service.
What you need:
- You are someone who has "lived" in the Housing Ombudsman portal and understands its nuances.
- You have a deep, demonstrable understanding of the Housing Ombudsman Code and social housing regulations.
- You don't just use the portal; you understand how to troubleshoot it and manage cases within it effectively.
- Your attention to detail is your greatest strength—essential for gathering evidence and producing favourable outcomes.
- You can influence and engage with stakeholders at all levels to get the information you need, fast.
Why you'll love this job:
- This is a fully remote role where you can make a tangible impact from day one.
- Or, if you enjoy going to an office, then you can go to the office in Stockton-on-Tees as much as you like each week.
- Salary negotiable depending on your skills and experience, but we're looking somewhere circa £30-40k.
If you have racked up some extensive experience working with the Housing Ombudsman portal, and are immediately available for a temp contract role, then I want to hear from you. Apply today!
Temp Housing Ombudsman Specialist in North East employer: Hireful
Join a leading national social housing provider that values your expertise and offers a flexible work environment, allowing you to thrive either remotely or from our Stockton-on-Tees office. With a strong commitment to employee growth and a culture of collaboration, you'll have the opportunity to make a significant impact while ensuring compliance and integrity in housing case management. Enjoy competitive remuneration and the chance to contribute to meaningful social outcomes in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Temp Housing Ombudsman Specialist in North East
✨Tip Number 1
Get to know the Housing Ombudsman portal inside out. We recommend spending some time familiarising yourself with its features and functionalities before your interview. This way, you can confidently discuss how you've used it in the past and how you plan to tackle any challenges.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in similar roles. They can provide insider tips on what the hiring team values most. Plus, it shows your genuine interest in the position and the organisation.
✨Tip Number 3
Prepare for scenario-based questions. Think about specific instances where you've managed cases or rectified data gaps in the Housing Ombudsman portal. We want you to showcase your problem-solving skills and attention to detail during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Temp Housing Ombudsman Specialist in North East
Some tips for your application 🫡
Show Off Your Expertise:Make sure to highlight your experience with the Housing Ombudsman portal. We want to see how you've tackled similar challenges in the past, so don’t hold back on those details!
Be Detail-Oriented:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a polished submission that reflects your meticulous nature.
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when applicants customise their materials to align with the job description. Show us how your skills match what we’re looking for!
Apply Through Our Website:For the best chance of getting noticed, make sure you apply through our website. It’s the quickest way for us to see your application and get the ball rolling!
How to prepare for a job interview at Hireful
✨Know the Housing Ombudsman Portal Inside Out
Make sure you’re well-versed in the Housing Ombudsman portal. Familiarise yourself with its features and functionalities, as well as any common issues that arise. This will not only help you answer technical questions but also demonstrate your hands-on experience.
✨Prepare for Case Management Scenarios
Think of specific examples from your past experiences where you successfully managed cases within the portal. Be ready to discuss how you rectified data gaps or improved case management processes. This shows you can hit the ground running.
✨Understand the Regulatory Landscape
Brush up on the Housing Ombudsman Code and relevant social housing regulations. Being able to discuss these confidently will show that you’re not just familiar with the portal, but also understand the broader context in which it operates.
✨Engage Stakeholders Effectively
Prepare to talk about how you’ve collaborated with different teams in the past. Highlight your ability to influence and engage stakeholders to gather evidence quickly. This is crucial for ensuring compliance and producing high-quality case histories.
