Celerity is seeking a Customer Success Manager to drive customer value realisation, retention and expansion within its growth segment. You will own the lifecycle from onboarding to advocacy, building strong relationships that secure renewals and growth, while impacting NRR and NPS.
You will collaborate with Head of Customer Success, Sales, Account Management, Marketing, Technical and Delivery teams to manage 50–75 growth segment customers and shape CS processes as the function scales.
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Growth & Retention–Driven Customer Success Manager in North East employer: Hireful
At hireful, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and dedication. Our part-time roles, such as the Cleaning Assistant in Malvern, provide flexible hours that allow for a healthy work-life balance, while also presenting opportunities for personal growth and development within our community-focused environment. Join us to contribute to maintaining high cleanliness standards at The Downs, where your efforts are truly appreciated and rewarded.
