At a Glance
- Tasks: Take ownership of the claims process and analyse data to mitigate risks.
- Company: Dynamic insurance firm focused on collaboration and innovation.
- Benefits: Hybrid working, performance bonuses, 28 days holiday, and fantastic perks.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Gain autonomy and make a real impact in shaping insurance strategy.
- Qualifications: Experience in insurance claims, strong analytical skills, and excellent communication.
The predicted salary is between 34806 - 34806 £ per year.
If you are an experienced Claims Handler or Insurance Coordinator who is ready for more autonomy, this is your next career step. This job is not just to process paperwork. It requires an ambitious coordinator to take ownership of the internal claims framework, dive into data to mitigate risks, and help shape the broader insurance strategy. Working closely with the Finance team, you'll act as the key link between internal divisions, brokers, and external insurers, giving you direct exposure to high-level governance and leadership reporting from day one.
What you'll be doing:
- Claims Ownership: Manage the end-to-end internal claims process across all divisions, ensuring efficient, customer-focused resolutions.
- Risk & Trend Analysis: Maintain comprehensive records of claims history, analysing data to spot significant trends, and helping produce insight reports.
- The Renewal Process: Support quarterly updates and work closely with Senior Partners on the annual insurance premium renewal, proactively identifying opportunities to optimise cover.
- Business Collaboration: Establish a collaborative approach to risk across the business, providing advice and delivering training materials to build risk awareness.
- Customer Insights: Administer customer satisfaction surveys and support key project tasks to continually improve our service.
What you need:
- Insurance Foundation: Proven experience identifying and mitigating potential risks in insurance matters, alongside exposure to renewal or procurement exercises.
- Analytical Capabilities: Strong analytical skills - you should enjoy digging into data, identifying trends, and turning complex information into clear conclusions.
- Communication & Influence: Excellent communication skills to collaborate effectively with internal stakeholders and confidently challenge external brokers when needed.
- Organisation: Self-motivated, with great attention to detail and the ability to work under pressure to meet key deadlines.
- Tech Savvy: Proficient in Microsoft Office (specifically Excel and Word) for data management and reporting. Ideally you will also have experience within the Housing sector and hold a relevant professional qualification (ACII) or currently working towards one.
Why you'll love this job:
- Hybrid Working: 3 days at the Chatham office with free onsite parking, and the rest of the time working from home.
- Financial Rewards: Performance-based annual bonus and up to 6% matched pension.
- Work-Life Balance: 28 days holiday (plus bank holidays), buy/sell leave options, and enhanced family leave.
- Professional Growth: True investment in your career, ongoing CPD, and regular learning opportunities.
- Fantastic Perks: Access to two holiday homes in Norfolk and Dorset, free parking, and a cycle to work scheme.
- Market Match Salary: £34,806
If you're a high-performing, senior claims handler or coordinator who has hit their ceiling in a high-volume insurance broker or a massive corporate claims team, and you're hungry for more - then apply today!
Locations
Insurance Claims Handler in North East, Northumberland employer: Hireful
Join a forward-thinking company that values autonomy and professional growth, offering a hybrid working model with the flexibility of three days in the Chatham office and two days from home. With a strong focus on employee development, competitive financial rewards, and unique perks like access to holiday homes, this role as an Insurance Claims Handler provides an excellent opportunity for those looking to make a meaningful impact in the insurance sector while enjoying a supportive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims Handler in North East, Northumberland
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Claims Handler role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your analytical skills. Be ready to discuss how you've identified trends in past roles and how you can bring that expertise to the table. Show them you’re not just about processing claims but also about driving insights!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice articulating complex information clearly and confidently. This will help you stand out, especially when discussing how you’ve collaborated with teams or challenged brokers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and taking ownership of the claims process. Let’s get you that job!
We think you need these skills to ace Insurance Claims Handler in North East, Northumberland
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience as a Claims Handler or Insurance Coordinator. We want to see how you've taken ownership of claims processes and tackled risks in your past roles.
Be Data-Driven:Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical skills. Share examples of how you've used data to identify trends and improve processes in your application.
Communicate Clearly:Your communication skills are key! Use your application to demonstrate how you’ve effectively collaborated with teams and influenced decisions. We love seeing candidates who can confidently challenge the status quo.
Tailor Your Application:Take the time to tailor your application to our job description. Mention specific aspects of the role that excite you and how your skills align with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Hireful
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of the end-to-end claims process. Be ready to discuss specific examples where you've taken ownership of claims and how you resolved them efficiently. This will show your potential employer that you're not just familiar with the paperwork but are genuinely invested in delivering customer-focused resolutions.
✨Data is Your Best Friend
Since this role involves a lot of data analysis, come prepared with examples of how you've used data to identify trends or mitigate risks in previous roles. Think about how you can turn complex information into clear insights, as this will demonstrate your analytical capabilities and problem-solving skills.
✨Communicate Like a Pro
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you've collaborated with internal teams or challenged external brokers. Being able to convey your ideas effectively will set you apart from other candidates.
✨Show Your Organisational Skills
This job requires great attention to detail and the ability to work under pressure. Prepare to share examples of how you've managed multiple tasks or projects simultaneously while meeting deadlines. Highlighting your organisational skills will reassure the interviewer that you can handle the demands of the role.
