At a Glance
- Tasks: Manage the Housing Ombudsman portal and ensure data integrity for an upcoming audit.
- Company: National social housing provider with a focus on impactful work.
- Benefits: Fully remote role, flexible office access, and competitive salary.
- Other info: Immediate start for a 3-month contract with potential for future opportunities.
- Why this job: Make a real difference from day one in a critical role.
- Qualifications: Expertise in the Housing Ombudsman portal and strong attention to detail.
We are looking for an immediately available Housing Ombudsman portal specialist to join the team at this national social housing provider, for a critical 3-month contract. Your primary focus will be to "steady the ship" by taking full ownership of the Housing Ombudsman portal. There is an upcoming audit, so an expert is needed who can dive straight into the system, rectify historical data gaps, and ensure case management is beyond reproach.
What you'll be doing:
- Log, manage, and audit all cases within the Housing Ombudsman portal, ensuring absolute data integrity.
- Collaborate across the business to gather robust evidence and compile high-quality case histories.
- Proactively identify gaps in current records and mitigate risks ahead of our regulatory audit.
- Manage all completion dates and chasers to ensure 100% compliance with Ombudsman timeframes.
- Act as the professional first point of contact for the Housing Ombudsman Service.
What you need:
- You are someone who has "lived" in the Housing Ombudsman portal and understands its nuances.
- You have a deep, demonstrable understanding of the Housing Ombudsman Code and social housing regulations.
- You don’t just use the portal; you understand how to troubleshoot it and manage cases within it effectively.
- Your attention to detail is your greatest strength—essential for gathering evidence and producing favourable outcomes.
- You can influence and engage with stakeholders at all levels to get the information you need, fast.
Why you'll love this job:
This is a fully remote role where you can make a tangible impact from day one. Or, if you enjoy going to an office, then you can go to the office in Stockton-on-Tees as much as you like each week. Salary negotiable depending on your skills and experience, but we're looking somewhere circa £30-40k.
If you have racked up some extensive experience working with the Housing Ombudsman portal, and are immediately available for a temp contract role, then I want to hear from you. Apply today.
Temp Housing Ombudsman Specialist in Middlesbrough employer: Hireful
Join a national social housing provider that values your expertise and offers a flexible work environment, allowing you to thrive either remotely or from our Stockton-on-Tees office. With a strong focus on employee growth and a culture of collaboration, you'll have the opportunity to make a significant impact while ensuring compliance and integrity in housing case management. This role not only provides competitive remuneration but also positions you at the forefront of meaningful work in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Temp Housing Ombudsman Specialist in Middlesbrough
✨Tip Number 1
Get to know the Housing Ombudsman portal inside out. We recommend spending some time familiarising yourself with its features and functionalities before your interview. This way, you can confidently discuss how you've used it in the past and how you plan to tackle any challenges.
✨Tip Number 2
Prepare for those tricky questions! Think about specific examples from your experience that showcase your attention to detail and problem-solving skills. We want you to demonstrate how you've successfully managed cases and rectified data gaps in previous roles.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. We can help you gather insights about the company culture and expectations, which will give you an edge during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about making a difference in social housing.
We think you need these skills to ace Temp Housing Ombudsman Specialist in Middlesbrough
Some tips for your application 🫡
Show Off Your Expertise:Make sure to highlight your experience with the Housing Ombudsman portal. We want to see how you've tackled similar challenges before, so don’t hold back on those details!
Be Specific About Your Skills:When you’re listing your skills, be specific about your understanding of the Housing Ombudsman Code and social housing regulations. We love a candidate who knows their stuff inside out!
Tailor Your Application:Take a moment to tailor your application to this role. Mention how your attention to detail has helped you in past roles, especially when it comes to managing cases and ensuring data integrity.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to get your application and ensure it lands in the right hands quickly.
How to prepare for a job interview at Hireful
✨Know the Housing Ombudsman Portal Inside Out
Make sure you’re well-versed in the Housing Ombudsman portal. Brush up on its features, functionalities, and any common troubleshooting issues. Being able to discuss specific examples of how you've used the portal effectively will show your expertise.
✨Demonstrate Your Attention to Detail
Prepare to showcase your attention to detail during the interview. Bring examples of how you've managed case histories or rectified data gaps in the past. This will help illustrate your ability to maintain data integrity, which is crucial for this role.
✨Understand the Housing Ombudsman Code
Familiarise yourself with the Housing Ombudsman Code and relevant social housing regulations. Be ready to discuss how these guidelines influence your work and how you ensure compliance in your case management.
✨Engage with Stakeholders
Think about how you’ve successfully engaged with stakeholders in previous roles. Prepare to share strategies you’ve used to gather evidence and collaborate across teams, as this will be key in managing cases effectively.
