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- Tasks: Support customers at the trade counter and handle queries via phone and email.
- Company: Join a nationwide mechanical component distributor with great career progression.
- Benefits: Enjoy up to 33 days holiday, quirky perks, and a supportive work environment.
- Why this job: Kickstart your career in a respected organisation that values your success.
- Qualifications: Experience in customer service and a valid UK driving license required.
- Other info: Permanent full-time role with occasional call-out duties and excellent growth opportunities.
The predicted salary is between 23400 - 30000 £ per year.
Do you have experience working on a Trade Counter? Want to work for a nationwide organisation with great progression opportunities? Look no further.
Working for this well-established mechanical component distributor as Trade Counter Assistant, you will provide day-to-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.
Salary: Up to £27,000 Per Annum + Callout Bonus
Location: Stretford, Manchester
Role Type: Permanent / Full Time / Mon-Fri / 8-5 / Occasional call out (1 in 4 weeks)
Benefits: Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain ‘quirky perks' e.g., late starts, early finish, long lunch, coffee and/or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life Assurance
The Role:
- You will deal with incoming queries from customers over the phone and via email.
- This will see you taking orders down and filling in picking slips to be given to the warehouse so that they can pick, pack and ship out the delivery to the customer.
- There will also be a face-to-face element of the role as there is a trade counter within the branch that you will also service customers for.
- You will ensure it is kept stocked up and looking presentable.
- There will very occasionally be a need for you to drive and deliver specific parts to customers, so a full valid UK driving license is required for this position.
- The call out requirement is also rare but does require your availability over the weekend and bank holidays if it falls on those days.
Why not apply today and begin a new career within a respected organisation who want to see you succeed?
Trade Counter Assistant in Manchester employer: Hireful
Contact Detail:
Hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local trade events, or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to talk about your experience and what makes you a great fit for the Trade Counter Assistant role. Keep it concise and engaging!
✨Tip Number 3
Show up at the trade counter! If you can, visit the branch where you want to work. Chat with the staff, ask questions, and express your interest. This can make a lasting impression and show you're genuinely keen on the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Trade Counter Assistant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience you have working on a Trade Counter. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service and order management abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Trade Counter Assistant role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be dealing with customers over the phone and face-to-face, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of a time you handled a tricky customer query.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Hireful
✨Know Your Trade
Familiarise yourself with the products and services offered by the company. Being able to discuss specific mechanical components and their applications will show your genuine interest and expertise, making you stand out.
✨Customer Service Focus
Prepare examples of how you've handled customer queries in the past. Highlight your ability to maintain high satisfaction levels, as this role heavily relies on effective communication and problem-solving skills.
✨Showcase Your Team Spirit
This position involves working closely with colleagues and customers alike. Be ready to discuss how you’ve collaborated in previous roles and how you can contribute to a positive team environment.
✨Driving License Readiness
Since a valid UK driving license is required, be prepared to discuss your driving experience. If you have any relevant anecdotes about deliveries or logistics, share them to demonstrate your reliability and readiness for the occasional call-out.
