Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a compassionate helpline team and ensure safe operations.
- Company: Independent charity dedicated to providing support and safeguarding.
- Benefits: Pro rata annual leave and a supportive workplace culture.
- Why this job: Make a real difference by guiding volunteers and supporting those in need.
- Qualifications: Frontline experience and strong communication skills required.
- Other info: Engaging environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
An independent charity is seeking a Senior Helplines Coordinator to ensure their helpline operates safely and compassionately.
Responsibilities include:
- Supporting staff
- Managing daily operations
- Making safeguarding decisions
The ideal candidate will have:
- Frontline experience
- Strong communication skills
- The ability to guide volunteers
This role offers pro rata annual leave and other benefits, emphasising a supportive and engaging workplace culture.
Senior Helpline Lead - 7-Day Support & Safeguarding in London employer: Hireful
Contact Detail:
Hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Helpline Lead - 7-Day Support & Safeguarding in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the charity's mission and values, and think about how your frontline experience aligns with their goals. We want to see you shine when discussing your passion for safeguarding and supporting others.
✨Tip Number 3
Showcase your communication skills! During interviews or networking events, be ready to share examples of how you've effectively guided volunteers or supported staff in previous roles. This will highlight your leadership potential.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Helpline Lead - 7-Day Support & Safeguarding in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting others shine through. We want to see how your frontline experience has shaped your approach to helpline work and how you can bring that compassion to our team.
Highlight Relevant Experience: Make sure to detail any relevant experience you have in managing operations or guiding volunteers. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your skills!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language to describe your achievements and how they relate to the role of Senior Helplines Coordinator.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference!
How to prepare for a job interview at Hireful
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent initiatives. Understanding their approach to helpline operations and safeguarding will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Frontline Experience
Be ready to discuss your frontline experience in detail. Prepare specific examples of how you've handled challenging situations, supported staff, or made safeguarding decisions. This will demonstrate your capability and readiness for the role.
✨Highlight Communication Skills
Strong communication is key in this role. Think of instances where you've effectively communicated with diverse groups, whether it's guiding volunteers or resolving conflicts. Practising these examples will help you articulate your skills clearly during the interview.
✨Emphasise Team Support and Leadership
As a Senior Helplines Coordinator, you'll be guiding volunteers and supporting staff. Prepare to discuss your leadership style and how you foster a supportive environment. Share examples of how you've motivated teams and created an engaging workplace culture.
