At a Glance
- Tasks: Lead the mobilisation of Community Support services and ensure smooth operational delivery.
- Company: Pioneering national charity supporting individuals in custody and their families.
- Benefits: Generous holiday entitlement, pension scheme, and professional development opportunities.
- Other info: Equal opportunity employer welcoming diverse applicants, including those with criminal convictions.
- Why this job: Make a real difference in the lives of vulnerable individuals while developing your career.
- Qualifications: Experience in mobilising publicly commissioned services and strong project management skills.
The predicted salary is between 40000 - 50000 £ per year.
Contract: Fixed-term, July 2026 to March 2027 (available as a secondment)
Location: Supporting mobilisation of potential prime contracts in the South West and/or South Yorkshire, with subcontract activity across England and Wales. Hybrid Working available.
About the organisation
Our client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, family members and carers.
About the role
Our client is looking for an experienced Mobilisation Manager to lead the end-to-end mobilisation of new prime contracts for Community Support services, providing services to men in custody on remand and pre-release, and in the community. This is a high-profile, time-bound role at a pivotal moment for the organisation. You will be responsible for ensuring a controlled, compliant and risk-managed transition from contract award through to full operational delivery from Day One. Working initially to the Director of Justice and Health Services, and then to the relevant Service Director, you will ensure that all contractual deliverables, service specifications, assurance requirements, governance arrangements, workforce readiness and statutory obligations are met in line with MoJ and HMPPS expectations. You will also provide support and advice to contracts being mobilised by our client as a subcontractor, safeguarding service integrity, public protection and the wellbeing of vulnerable service users throughout.
What you will be doing:
- Leading the mobilisation of Community Support services, developing and managing comprehensive Mobilisation Plans aligned to contract schedules, implementation milestones and commissioner‑approved timelines.
- Ensuring all Mandatory Requirements, service specifications and implementation conditions are met prior to go‑live, and overseeing early‑life service delivery through to business‑as‑usual.
- Establishing and maintaining clear mobilisation governance, preparing assurance documentation, readiness evidence, progress reports and exception reports, and supporting commissioner‑led readiness reviews and gateway processes.
- Coordinating internal mobilisation activity across Operations, HR, Recruitment, Finance, IT, Data, Compliance, Safeguarding and Quality.
- Mobilising case management systems, reporting tools, data‑sharing processes and information governance arrangements in line with justice system requirements.
- Commencing recruitment aligned to contract volumes and locations, working with HR to manage vetting, onboarding, training and TUPE transfers in a compliant, transparent and supportive way.
- Maintaining mobilisation risk, issue and dependency registers, with clear mitigation strategies and escalation routes, and ensuring all activity meets legal, contractual, regulatory, safeguarding and data protection requirements.
- Acting as the initial mobilisation liaison for commissioners, internal leaders, delivery teams and partners prior to appointment of the Services Director.
- Monitoring mobilisation costs against approved budgets, identifying emerging risks related to scope, volume or feasibility, and allocating resources efficiently.
- Working with the Services Director on formal readiness and go‑live reviews, ensuring a structured handover to operational teams, and capturing lessons learned to improve organisational mobilisation standards.
About you
You will be a credible, highly organised and resilient professional who has successfully mobilised publicly commissioned services in complex, regulated environments.
Qualifications:
- Proven experience mobilising or transitioning publicly commissioned justice or probation services.
- Strong project and mobilisation management capability in complex, regulated environments.
- Experience working with or alongside MoJ / HMPPS commissioning, assurance or contract management teams.
- A strong understanding of mobilisation lifecycles, readiness criteria and early‑life service management.
- Knowledge of justice‑sector compliance frameworks including safeguarding, data protection and performance management.
- Proficiency in mobilisation planning and reporting tools (e.g. Microsoft Project or equivalent).
- A degree in Project Management, Operations, Criminal Justice, Social Policy or a related discipline, or equivalent professional experience.
Desirable:
- PRINCE2, PMP or a similar project management qualification.
What they offer:
Our client offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Other information:
Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Mobilisation Manager in London employer: Hireful
Our client is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the vulnerable individuals they serve. With a commitment to professional development, employees benefit from comprehensive training opportunities and a range of perks including a contributory pension and generous holiday entitlement. Located in the South West and South Yorkshire, this role allows for hybrid working, providing flexibility while contributing to meaningful community support services.
StudySmarter Expert Advice🤫
We think this is how you could land Mobilisation Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Tailor your responses to show how your experience aligns with their goals, especially in community support services.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your project management skills and experience in mobilising services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mobilisation Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in mobilising publicly commissioned services. We want to see how your skills align with the specific requirements of the Mobilisation Manager role.
Showcase Relevant Experience:When detailing your work history, focus on your project management capabilities and any experience with MoJ or HMPPS. We’re looking for evidence that you can handle complex, regulated environments effectively.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hireful
✨Know Your Mobilisation Lifecycle
Familiarise yourself with the mobilisation lifecycle specific to community support services. Be ready to discuss how you’ve successfully navigated similar processes in the past, highlighting your understanding of readiness criteria and early-life service management.
✨Showcase Your Project Management Skills
Prepare to demonstrate your project management capabilities, especially in complex, regulated environments. Bring examples of how you've managed mobilisation plans, coordinated internal activities, and ensured compliance with legal and contractual requirements.
✨Understand the Organisation's Mission
Research the charity’s work and its impact on vulnerable populations. Be prepared to articulate how your values align with theirs and how you can contribute to their mission of supporting men, women, and young people in custody and the community.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that assess your problem-solving skills and ability to manage risks during mobilisation. Think of specific challenges you’ve faced in previous roles and how you overcame them, particularly in relation to safeguarding and compliance.
