At a Glance
- Tasks: Provide expert support for Microsoft Dynamics 365 and solve technical issues for clients.
- Company: Join a fully remote team that values your expertise and impact.
- Benefits: Enjoy a competitive salary, awesome benefits, and the flexibility of remote work.
- Other info: Dynamic role with opportunities to grow and develop in a supportive environment.
- Why this job: Make a real difference by helping clients maximise their systems and build lasting relationships.
- Qualifications: Experience with Microsoft Dynamics 365 and strong troubleshooting skills required.
Location: 100% work from home / Fully remote
Salary: £35k- £40k base salary + awesome benefits
Are you a Microsoft Dynamics 365 expert who loves solving problems, getting to the root cause of technical issues and helping clients get the most from their systems? Join a team where your expertise has a direct impact. You’ll become a trusted technical partner to clients, tackling varied challenges, providing hands-on consultancy and building relationships that last.
This role will suit someone with experience working in a similar role such as Dynamics 365 Support Consultant, D365 Technical Consultant, Dynamics 365 Functional Consultant, Dynamics CRM Consultant, Dynamics 365 Consultant.
What you’ll be doing:
- Act as a technical escalation point for Dynamics 365 and Power Platform issues
- Take support calls, manage cases and resolve incidents within agreed SLAs
- Diagnose and troubleshoot complex D365, Power Platform and integration issues
- Provide remote consultancy and technical support to clients
- Investigate issues across Power Apps, Power Automate and Dataflows
- Maintain accurate case notes, time records and work diaries
- Represent the company professionally and deliver an exceptional client experience
What you’ll bring:
- Proven Microsoft Dynamics CRM/D365 experience, ideally in a support or technical role
- Strong Power Platform administration and troubleshooting experience
- Experience troubleshooting integrations
- Knowledge of Power Apps, Power Automate and Dataflows
Desirable skills include:
- D365 Customer Insights Journeys
- Azure Data Factory
- REST APIs
- ClickDimensions
- DocumentsCorePack
- SQL Server
- Microsoft Cloud for Nonprofit
Experience with charity fundraising systems is also valuable.
Ready to make an impact? CLICK APPLY and send a CV.
Microsoft Dynamics 365 Support Consultant in London employer: Hireful
At hireful, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and dedication. Our part-time roles, such as the Cleaning Assistant in Malvern, provide flexible hours that allow for a healthy work-life balance, while also presenting opportunities for personal growth and development within our community-focused environment. Join us to contribute to maintaining high cleanliness standards at The Downs, where your efforts are truly appreciated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Dynamics 365 Support Consultant in London
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Create a personal project or case study relevant to the challenges Hireful might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Hireful
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We think you need these skills to ace Microsoft Dynamics 365 Support Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hireful.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hireful. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hireful
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
