As an Insurance Renewals Advisor, you’ll handle inbound calls, support online sales, retain customers considering cancellation and identify opportunities to maximise renewals. You’ll deliver outstanding customer service while ensuring every interaction meets FCA regulatory and compliance standards. What’s on Offer? Salary: £25,700 salary, 24 days’ annual leave plus your birthday off, Pension, two charity volunteering days, group life assurance and a healthcare cash plan. Location: 100% work from home / Remote Working Hours: 37.5 hours per week, Monday–Friday, between 8am and 6pm on a rotating shift pattern, with some rota-based weekend work. PLEASE NOTE: You must be able to start on the 23rd November so that you can be part of a 4-week onboarding / training program. What We’re Looking For Previous call centre experience is essential. Experience in sales, customer retention, insurance renewals or a target-driven customer service environment is highly desirable. You’ll be a confident communicator, resilient, organised and passionate about delivering excellent customer experiences. Ready to Apply? If you have experience in any of the following: Retention Advisor, Insurance Renewals Advisor, Policy Renewals Advisor, Customer Retention Advisor, Insurance Sales Advisor or Renewals Consultant, apply today! Interested? CLICK APPLY and send through a CV for immediate consideration
Customer Retention Advisor – Insurance in London employer: Hireful
At hireful, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and dedication. Our part-time roles, such as the Cleaning Assistant in Malvern, provide flexible hours that allow for a healthy work-life balance, while also presenting opportunities for personal growth and development within our community-focused environment. Join us to contribute to maintaining high cleanliness standards at The Downs, where your efforts are truly appreciated and rewarded.
