At a Glance
- Tasks: Support property management, handle tenancy paperwork, and assist with marketing.
- Company: Leading residential lettings and property management specialist in South West London.
- Benefits: Flexible hours, health cash plans, Cycle to Work scheme, and competitive salary.
- Other info: Fast-paced role with opportunities for career advancement.
- Why this job: Join a thriving team and grow your career in the dynamic property sector.
- Qualifications: 1-2 years of admin experience in property, strong IT skills, and excellent communication.
Are you an organised administrator or coordinator with a year or two of property experience under your belt? Looking to take the next step with a thriving, collaborative team where your hard work is genuinely valued? You could join a leading residential lettings and property management specialist based in South West London, near the river. Supporting everything from marketing to property management, this is a varied, fast-paced role perfect for someone ambitious to grow their career within the property sector.
In this important position, you will be the administrative heartbeat of the office, working closely with Property Managers. Your day-to-day will be varied, split between front-of-house coordination and essential property management support.
What you will be doing:
- Property Management Support: Assisting with maintenance coordination, liaising with contractors, arranging quotes, and keeping landlords informed.
- Tenancy Administration: Progressing tenancy paperwork, managing check-ins/check-outs, sending utility letters, and handling service charges for block management.
- Marketing Admin: Organising property photos, floor plans, and EPCs; creating brochures, updating window cards, and arranging local canvassing.
- Client Relations: Answering incoming calls, handling enquiries from landlords and tenants, and occasionally conducting property viewings.
- Data & Systems: Keeping accurate files, collating team statistics, and utilising property databases (including Reapit).
What you need:
- Experience: 1–2 years of proven administrative or coordination experience within a residential lettings or property environment.
- Tech-Savvy: Strong IT skills (MS Word, Excel, Outlook) and confidence using property software (experience with Reapit is a massive bonus!).
- Communication: Exceptional customer service skills with a warm, professional telephone manner and strong written English.
- Attitude: A proactive, collaborative team player who thrives under pressure, loves staying organised, and has excellent time-management skills.
Why you'll love this job:
- Flexible start / finish times
- Annual leave purchase scheme
- Opt into comprehensive health cash plans
- Benefit from the Cycle to Work scheme
- Salary circa £30k depending on industry experience
If you have the relevant property administration experience and are ready for a fresh challenge in the city, we want to hear from you. Apply today.
Lettings Administrator employer: Hireful
Join a dynamic and supportive team in South West London, where your contributions as a Lettings Administrator will be truly valued. With flexible working hours, opportunities for professional growth, and a vibrant work culture, this role offers the perfect environment for ambitious individuals looking to advance their careers in property management. Enjoy unique benefits such as an annual leave purchase scheme and a Cycle to Work programme, all while being part of a leading residential lettings specialist near the river.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Lettings Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their property management style and recent projects. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your communication skills! Since this role involves client relations, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 1-2 years of property experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Be Tech-Savvy:Since we’re looking for someone who’s comfortable with tech, mention any software you’ve used, especially if you have experience with Reapit. A little detail goes a long way in showing us you’re the right fit!
Keep It Professional Yet Warm:Your written communication should reflect your exceptional customer service skills. Use a friendly tone while maintaining professionalism to show us you can connect with clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hireful
✨Know Your Property Basics
Brush up on your knowledge of the property sector, especially residential lettings. Be ready to discuss your previous experiences and how they relate to the role. This shows you’re not just a fit for the job but genuinely interested in the industry.
✨Show Off Your Organisational Skills
Since this role is all about being organised, prepare examples that highlight your ability to manage multiple tasks efficiently. Think of specific situations where you successfully juggled responsibilities, like coordinating maintenance or managing tenancy paperwork.
✨Demonstrate Your Tech Savviness
Familiarise yourself with the software mentioned in the job description, especially Reapit if you have experience with it. If not, be prepared to discuss your general IT skills and how quickly you can learn new systems. This will show you’re adaptable and ready to hit the ground running.
✨Practice Your Communication Skills
Since client relations are key, practice answering common interview questions in a warm and professional manner. You might even want to role-play handling a tenant's enquiry or conducting a property viewing to showcase your customer service skills.
