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- Tasks: Support sales and hire operations for commercial vehicles and plant machinery.
- Company: Join a well-established, family-run business with a strong industry reputation.
- Benefits: Competitive salary, training budget, 21+ days holiday, and work-life balance.
- Why this job: Be the key link between customers and teams, ensuring seamless service and support.
- Qualifications: Experience in administration within transport or hire sectors is preferred.
- Other info: Great progression opportunities and a dynamic, supportive work environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We are looking for a proactive and highly organised Sales and Hire Administrator to support the smooth running of our commercial vehicle, HGV, and plant machinery operations. This is a fast‑paced, varied role that blends administration across sales, transport logistics, and hire support. You’ll be the key link between our customers, workshop team, drivers, and commercial departments—helping to ensure a seamless experience from equipment hire or purchase through to service, maintenance, and compliance.
Key Responsibilities
- Sales & Hire Administration
- Prepare and process hire and sales agreements for commercial vehicles and plant machinery.
- Manage incoming customer enquiries, generate quotations, and update internal systems.
- Track availability of stock and coordinate equipment delivery and collection.
- Maintain accurate customer records and support credit control with account setup and invoicing.
- Service & Maintenance Support
- Schedule servicing, inspections, and repairs for internal fleet and customer‑owned machinery.
- Open and manage job cards, liaise with workshop engineers, and keep customers updated on progress.
- Ensure service records, defect reports, and compliance documentation are maintained accurately.
- Manage warranty claims and coordinate with suppliers and manufacturers.
- Transport & Fleet Coordination
- Support daily transport scheduling, ensuring timely allocation of drivers and vehicle availability.
- Monitor vehicle compliance including MOTs, servicing, and driver hours.
- Assist with route planning and maintain logs for tachograph downloads and fleet defects.
- Communicate with drivers, workshop staff, and external service providers to minimise downtime.
Skills & Experience
- Experience in a similar administrative role within the transport, hire, or plant machinery sectors.
- Knowledge of vehicle compliance, hire contracts, and service operations is highly desirable.
- Strong IT skills, including Microsoft Office and fleet or CRM systems.
- Excellent organisational ability with a keen attention to detail.
- Confident communicator with strong customer service skills.
You’ll Be
- A natural multitasker who thrives in a busy environment.
- Self‑motivated with a solution‑focused mindset.
- Comfortable juggling a mix of customer‑facing and back‑office duties.
- A team player, capable of building strong working relationships across departments.
What’s in It for You
- Competitive salary with overtime opportunities.
- Clear progression opportunities as the business continues to grow.
- Budget for ongoing training and professional development.
- Minimum 21 days holiday plus bank holidays.
- Pension scheme.
- Free on‑site parking.
- Cycle‑to‑work scheme.
- Perks at Work benefits platform.
- A genuine work‑life balance.
- The opportunity to be part of a well‑established, family‑run business with a strong industry reputation.
You may have experience of the following: Hire Desk Administrator, Sales & Hire Coordinator, Fleet Administrator, Transport Office Administrator, Service Administrator, Workshop Administrator, Hire Controller, Commercial Vehicle Administrator, Plant Hire Administrator, Operations Support Administrator, Service & Logistics Administrator, Customer Service Coordinator.
Sales Administrator in Kesgrave employer: Hireful.
Contact Detail:
Hireful. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Kesgrave
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their products and services, especially in the commercial vehicle and plant machinery sectors, so you can speak confidently about how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend to get comfortable expressing your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Kesgrave
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant roles you've had in sales administration, transport logistics, or plant machinery to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Sales Administrator role and how your background makes you a great candidate. Keep it friendly and professional—let your personality come through!
Show Off Your IT Skills: Since strong IT skills are key for this role, mention any experience you have with Microsoft Office or CRM systems. If you've used specific software in previous jobs, let us know how it helped you stay organised and efficient!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hireful.
✨Know Your Stuff
Make sure you brush up on the specifics of sales and hire administration, especially in the transport and plant machinery sectors. Familiarise yourself with common terms like hire contracts, compliance documentation, and service operations. This will show that you're not just interested but also knowledgeable about the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and maintained attention to detail, as these are key skills for a Sales Administrator.
✨Communicate Clearly
As a Sales Administrator, you'll be the link between various teams and customers. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling customer enquiries or coordinating with workshop staff, to demonstrate your communication skills during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company's approach to customer service, how they handle compliance, or what tools they use for fleet management. Asking questions shows your genuine interest in the role and helps you assess if the company is the right fit for you.