At a Glance
- Tasks: Manage customer relationships and ensure schools get the tech they need for effective learning.
- Company: Established IT Managed Service Provider focused on education.
- Benefits: Competitive salary, great employee perks, and hybrid working model.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference in education by supporting schools with essential technology.
- Qualifications: Experience in IT sales or account management is a plus.
Location: Oxford – Hybrid (3 days a week in the office, 2 from home)
Salary: £32k - £36k base salary + great employee benefits
Are you commercially driven, highly organised and passionate about technology? Do you enjoy building trusted customer relationships while making sure every detail is taken care of?
We’re looking for an IT Account Manager to join an established IT Managed Service Provider supporting schools across England. This is an exciting opportunity to play a key role in helping schools access the technology, products and services they need to operate effectively and support outstanding teaching and learning.
The role will suit someone who has previous experience as an Internal Account Manager, IT Sales Account Manager, Internal Sales Account Manager or IT Account Executive.
You’ll manage the full customer journey, from receiving enquiries and understanding requirements through to producing accurate quotations, converting opportunities, processing sales orders, coordinating purchasing and ensuring products and services are delivered on time.
Working closely with schools, suppliers, consultants, project teams and internal stakeholders, you’ll become a trusted point of contact for your region. You’ll provide product guidance, manage customer expectations, support renewals, negotiate with suppliers and identify potential sales opportunities.
About you:
You’ll bring excellent communication skills, strong attention to detail and the ability to manage multiple priorities while working to agreed SLAs. Experience in IT sales, internal sales, account management, procurement or customer service is highly desirable, particularly within the IT channel.
Knowledge of CRM and accounting systems, Microsoft licensing, hardware, software or ICT procurement would be advantageous. Experience within the education sector would be a bonus.
Like what you see? CLICK APPLY and send through a CV for immediate consideration.
IT Account Manager – Education IT MSP employer: Hireful
At hireful, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and dedication. Our part-time roles, such as the Cleaning Assistant in Malvern, provide flexible hours that allow for a healthy work-life balance, while also presenting opportunities for personal growth and development within our community-focused environment. Join us to contribute to maintaining high cleanliness standards at The Downs, where your efforts are truly appreciated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land IT Account Manager – Education IT MSP
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hireful values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hireful might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hireful!
✨Direct Apply to Hireful
Let's not forget to apply directly through the Hireful website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Account Manager – Education IT MSP
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hireful.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hireful. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hireful
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
