At a Glance
- Tasks: Manage IT systems, solve tech problems, and install hardware/software in schools.
- Company: Join a leading IT service provider dedicated to enhancing education.
- Benefits: Competitive salary, mileage reimbursement, and a fantastic benefits package.
- Other info: Field-based role visiting schools in Buckinghamshire with great career progression opportunities.
- Why this job: Make a real impact on teaching and learning environments while advancing your career.
- Qualifications: Experience in IT support, especially in schools, and excellent customer service skills.
The predicted salary is between 26000 - 31000 £ per year.
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on
Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager
Location: Leeds - working across 3 schools in the Rodley area.
Salary: £28k-£32k base salary + mileage payments and great benefits
What you will bring to the role:
- Previous experience in an IT Support capacity up to 2nd line would be great, but not essential.
- Experience of working within a school, academy or College would be very highly desired and advantageous.
- Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
- Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
- Excellent customer services skills with a passion for providing a customer facing first class service.
ICT Technician - Schools employer: Hireful
EPI-USE Labs is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With a strong focus on SAP project management, employees benefit from exposure to diverse international projects and the opportunity to enhance their skills through recognised methodologies. The company's commitment to innovation and client satisfaction, combined with flexible working arrangements, makes it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician - Schools
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or challenges you've tackled in schools to showcase how you can make a real impact in this role.
✨Tip Number 3
Be proactive! If you see a school or IT service provider that interests you, don’t wait for them to post a job. Reach out directly and express your interest. A friendly email can go a long way in getting your foot in the door.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly through us ensures your application gets the attention it deserves. Plus, we’re here to support you every step of the way!
We think you need these skills to ace ICT Technician - Schools
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support, especially in a school environment. We want to see how your skills match the role of an ICT Technician, so don’t be shy about showcasing your achievements!
Show Off Your Customer Service Skills:Since this role involves delivering excellent customer service, include examples of how you've provided support in previous positions. We love seeing candidates who are passionate about helping others and making a difference!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your profile and learn more about what you can bring to our team!
How to prepare for a job interview at Hireful
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the systems and software mentioned in the job description, like Office 365. Be ready to discuss your previous experiences with installing and maintaining IT equipment, as this will show your expertise.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples of how you've provided top-notch support in the past. Think about specific situations where you solved a problem for a user or improved their experience with technology.
✨Understand the Education Sector
Familiarise yourself with the challenges schools face regarding IT. Being able to discuss how your skills can help improve teaching and learning environments will demonstrate your commitment to the role and the sector.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to IT support in schools, their team structure, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
